Jiffy Lube

4.4
585 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LAKE OSWEGO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
17715 Boones Ferry Rd, Lake Oswego, OR
97035, United States

Hours

Reviews

4.4
585 reviews
5 stars
468
4 stars
36
3 stars
16
2 stars
5
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Speed

Several reviews noted quick service times, with many customers appreciating the efficiency of their oil changes and other services.

Upselling Issues

Multiple customers expressed dissatisfaction with upselling practices, feeling pressured or misled about additional costs for services.

Quality Concerns

There were significant complaints regarding the quality of work, including improper installation of parts and failure to perform promised services.

Communication Problems

Customers reported issues with communication, including lack of transparency about costs and service details, leading to frustration.
  • KL
    Kimberly Lobenstein
    Dec 1, 2025
    5.0
    This location is the best! I was told by Valvoline that they were unable to untighten my oil filter housing and sent me over to Jiffy Lube (who previously serviced my vehicle) and they did it in two seconds! 11 out of 10 my friends thank you so much for your customer service and complementary accommodations. Will be back for all future services.
  • LH
    LR H
    Nov 18, 2025
    2.0
    Quick service but disappointed. Came in for a DEQ test because I thought it would be quicker than going to DEQ which it was, but I wasn't told it was $25 PLUS an extra $25 online for just the certificate until after the service had been completed. If you go to DEQ directly it's only $25. So now I'm out $50 when I should have just gone to DEQ and paid just $25. Please tell your employees to inform people BEFORE getting this test that there is a completely separate cost just for the certificate after testing.
  • AC
    Amy Chamberlain
    Nov 15, 2025
    5.0
    Lights on car replaced. Fast and efficient. I recommend this jiffy lube, I will go back.
  • KK
    kimmy
    Oct 8, 2025
    1.0
    over an hour for transmission fluid, over 40 separate minutes for oil change, u hv to wait outside of ur car for transmission n they relocate for u. automatically crawl in ur car to bring out the air filter upsell n put the greasy thing on ur seat. all the plugs they touched were so loose my dealership couldnt tell if i hv actual leaks or not. UPDATE 1: of course the reply below is just for looks. Save your car, never go here.
  • GH
    Grant Howell
    Sep 28, 2025
    5.0
    I brought my Toyota Tacoma here for a DEQ emissions test since it meets the criteria for DEQ Too. There was a short wait while the vehicles in front of me were serviced, and I was able to pull my truck in and have the emissions system scanned. It uploaded instantly to the DEQ website and I was able to claim my certificate and renew my registration. They guys here were friendly and did good work. The $24 device fee beats waiting in line at the DEQ.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service