Trinity's Quality Auto Care

Reviews

• SS

  subtegral

  Apr 22, 2026
  1.0
  4/21/26 .. pulled into their lot for a third opinion on excessive harmonic balancer vibration at warm idle, and their answer was the same as another mechanic at a different shop, so I was fine with his assessment, but then he walked around and reached his hand behind my exhaust manifold and told me that I have an exhaust manifold leak... which is strange because I had recently replaced the exhaust manifold gasket along with the entire exhaust line and I had fully smoke tested for exhaust leaks only 2 months earlier. I thought the air could simply be coming from the radiator fan pushing air between the engine block and the hot exhaust manifold. Plus a leak producing that much air would be noisy, especially upon cold start-ups. Anyway, my engine is nearly silent at warm idle now.. because Capitol Toyota adjusted all 16 valves to within factory spec only 45 days earlier... So I asked him "so if I smoke test my entire exhaust again while cold, and there's still no smoke coming out, what will your opinion then be?" ... And instead of answering my question he became upset and said to me "Look, I'm not going to argue with you. I'm as much of a Master tech as any of those guys at the Toyota dealerships".. It seemed strange to me that he would suddenly bring up dealerships since I hadn't mentioned any dealerships. Right after that he also said to me "and it sounds like your valves need to be adjusted. You might want to have the clearances checked". Immediately I began to shut my hood and while doing so I told him that the valves were adjusted at Capitol Toyota less than two months earlier, then from behind me I heard him say "okay" and he walked back into their building. I have no idea how this Trinity shop is so highly reviewed on Google. I don't understand it, which is why I don't trust Google reviews. I "tour" auto repair shops in the area to find out if there's any that I might do business with in the future, and I usually know within first contact whether or not I will ever return there. I recommend keeping your vehicles away from this shop. Edit: the exhaust leak at that location is the connection BETWEEN the exhaust manifold and the catalytic converter pipe, which I had sealed two months earlier, but no exhaust manifold leak is heard during cold start-ups because the leak isn't from the exhaust manifold gasket, and the manifold itself is not cracked either. Now .. whether the hot air felt by hand at that location is fully coming from that pipe connection leak or not, along with the radiator fan blowing air, I don't know. After the truck sat 18 hours overnight stone cold, I smoke tested the exhaust again, which is how I know that pipe connection is already leaking again. It's because they're aftermarket parts and they don't line up properly even with a Permatex gasket maker sealant along with their donut pipe gaskets. But this tech was still wrong about my valves being out of adjustment, and party wrong about my exhaust leak, so making a statement like he did when there was no sound to be heard from a very quiet idling engine with all valves within factory spec, blows my mind. And also, there was no excuse for his little verbal outburst when I simply asked him a question. No communication skills.
• JG

  Joe Good

  Apr 16, 2026
  5.0
  The team at Trinity did a great job on the service on my vehicle and was very helpful with a small issue artworks. I will definitely use them in the future.
• SS

  Scott Suckling

  Apr 15, 2026
  5.0
  It was great to feel like I could trust a mechanic shop. Had a great time talking to the owner and looking forward to using them again and referring people. Very thorough inspection with pictures and lots of documentation.
• MM

  Marina Meeh

  Apr 1, 2026
  5.0
  We moved here from Portland, OR and found this great Auto Care Shop in our new neighborhood. We have been going to Trinity's for some time now and have always been treated with care and respect here, no matter how small or big the issue might be, concerning the repair/maintenance of our car. Trinity's will give you an estimate on everything, before you commit to anything! Staff is friendly and professional, and prices are in the ballpark of other shops!
• DM

  Debbie Muhlestein

  Mar 30, 2026
  5.0
  I appreciate it getting an appointment soon to check out the problems with my old vehicle. Although we have not yet diagnosed what's going on, I did feel good about my interactions with Steve and Debbie there at the shop in Keizer. I'm glad we have a good local shop to work with! I felt like they were listening and giving attention to help me figure out my vehicle's problem. Because it is such an old vehicle I realize it's harder to diagnose things that are very intermittent. I really appreciated that they were willing and able to look it over. As the situation will probably reoccur again, I'm sure I will return to this shop to continue solving this tricky intermittent problem. Thanks for being so personable & reasonable!

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