Business Details
About
Auto Repair ShopBrake ShopTransmission ShopAuto Air Conditioning Service
Z’s Car Care in Hillsboro, OR, has been in business for decades, serving the Hillsboro community with excellent customer care and reliable expert car repair. Our staff comprises ASE-certified technicians with the necessary certifications to provide accurate diagnostics, car repair services, and maintenance to keep your car in great shape. We have the latest repair tools so you can know your vehicle is getting the best care backed by 24-month/24,000-mile warranty on parts and labor.
Location
Hours
Reviews
4.6
179 reviews
5 stars
155
4 stars
7
3 stars
4
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to communicate and provide assistance.
Honesty and Transparency
Several reviews noted the shop's commitment to honest assessments and transparent pricing, although some customers expressed concerns about unexpected price increases.
Quality of Work
Customers frequently mentioned the quality of repairs and maintenance, with many expressing satisfaction with the results and the thoroughness of the service.
Communication Issues
Some customers reported poor communication regarding job updates and pricing changes, leading to frustration and a feeling of being uninformed.
Timeliness
While many reviews praised quick turnaround times, a few customers experienced delays and issues with scheduling.
- TATom Armstrong1 day ago5.0Our oilchange was arranged for next-day, and completed quickly. Z's inspection was thorough and informative. Previous, extensive front suspension repair has been trouble-free; the tires are wearing evenly. We count on their expertise to detect problems, early.
- SLSiobhan LewisNov 14, 20251.0Z’s Car Care had my car for a couple days. They gave me the Impression my problem with my car was my clutch. They wanted to charge me over $3k for a clutch kit on an old Honda. $500 of that was literally just fees. When I asked about the fees Robert said “oh idk why those are there, we don’t do that” and took it off. That brought the price down to around $2700. Still too much. When I went to go pick up my car I asked “what has you so convinced it is my clutch?” Tim goes “I’m not” So then I was utterly confused. They wanted $2100 to drop my transmission just to figure out what the problem was. Not fix anything. Also the whole time they had my car they would say “oh well call you later with an update.” They never did. I was always the one calling in and asking about my car. It literally sounds like they drove my car around and charged me $190 for a “diagnostic” they weren’t even sure about. I took it to another spot who inspected my car for free and found the problem in 30 minutes. It was my clutch master and master slave cylinder leaking. Motor car doctors replaced these things, did a full car inspection, a transmission flush, and gave me a loaner car for a fraction of the price Z’s wanted to charge me. AND Motor Car Doctors on Canyon Rd in Beaverton were calling me and updating me every step of the way.
- CSClark SpangleOct 18, 20255.0Great service , Good people , honest assessment of my issue. Definitely would do business again.
- CACarol AldrichSep 16, 20255.0Great job on an oil change for our truck and getting it ready to pass DEQ. We appreciate the friendly staff and the professional manner of their service. Thank you, Z's Car Care!
- SHShawn HowesAug 11, 20251.0I saw all the wonderful reviews on this company and thought I found a Gem. Maybe I'm the odd man out. But, I called for a quote and was told by the lady on the phone that the price for my "Cam Phaser" would be $4500. I asked, How soon can I get my truck in and how long would it take. Her response was, "We can get you in today and it will take a day." I told her I would talk with my wife and get back with her. I received a text stating that the job would actually cost $4800 Then another text came through stating the job would actually be $5800. I called back and said lets do it. Her response was, I can schedule you a week from today. The tech called me because he wanted to order parts and needed info from me. He told me that the job would actually take 2 days because it's a 13 hour job. I dropped my truck off on Wednesday, they were suppose to start the work on Thursday. Because of the Weekend I called on Monday afternoon to check on my truck. I got the lady on the phone, she said she will call me in 20 minutes. 5 hours later I get a call back. Apparently they received wrong parts and had to re-order parts that the vendor sent. My truck will be ready to pick up either Wednesday afternoon or Thursday Morning. Thursday afternoon came and no call. My wife called and they told her that they need to re-order parts and won't be ready until the following Monday morning. My 2 hour job turned into almost 2 weeks and when we went to pick up the truck the price changed again to $6100. So not only did the price change 4 times and the completion day change several times, but I am the one who had to call each time to get info on my truck, they would never contacted me. "Horrible communication" "They have no idea how much the job actually costs" I understand that issues happen. I know that wrong parts happen. I've seen the videos on what is needed to perform this job, and it is not a fun looking job. They did extra work without telling me or even asking if it's ok. Never told me that they would charge a $140 credit card fee. (I would have grabbed cash) But if you can't talk with your customers and tell them what's going on. It looks like you are trying to scam them.
Frequently Asked Questions About Z’s Car Care
What services does Z’s Car Care offer?
Z’s Car Care offers car repair, maintenance, brake services, transmission repair, auto air conditioning service, oil changes, vehicle inspections, wheel alignment, diesel engine repair, and auto tune-ups.
Where is Z’s Car Care located?
Z’s Car Care is located at 402 SW Walnut Street, Hillsboro, OR 97123, USA.
What are the business hours of Z’s Car Care?
Z’s Car Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are the technicians at Z’s Car Care certified?
Yes, Z’s Car Care employs ASE-certified technicians who provide accurate diagnostics and expert car repair services.
Does Z’s Car Care offer any warranty on their services?
Yes, they provide a 24-month/24,000-mile warranty on parts and labor.
How can I schedule a car repair appointment at Z’s Car Care?
You can schedule an appointment online at https://zscarcare.com/schedule/ or call them at +1 503-648-3552.
What nearby restaurants can I visit while my car is being serviced at Z’s Car Care?
Nearby restaurants include El Mercadito Restaurant, Antojitos y Panaderia La Oaxaquena, Tacos el Rey Hillsboro, Chingona Grill, and Roasted Corn - La Chorrasca, offering Mexican and American cuisines.
Are there any nearby cafes or bakeries around Z’s Car Care?
Yes, Mayra's Cupcakes N' More and Sueno's De Michi Dream Bubbles are nearby cafes and bakeries where you can enjoy coffee and sweets while waiting.
Is there a nearby tire service if I need specialized tire repair?
Yes, LazWest Tire Services LLC and Plascencia Tires are nearby tire service providers that can assist with tire repairs and replacements.
What nearby businesses might be useful to visit in the Hillsboro area around Z’s Car Care?
Nearby helpful businesses include Point-A Signs for signage needs, The Exchange Network for ATM services, and Colibri Jewelry for automotive parts and accessories.