AutoZone Auto Parts

4.2
369 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N 1st Street in Hermiston, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hermiston, OR or call us at (541) 289-9663.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1795 N 1st St, Hermiston, OR
97838, United States

Hours

Reviews

4.2
369 reviews
5 stars
212
4 stars
77
3 stars
43
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, with specific mentions of employees like Michael and Reesa going above and beyond.

Mixed Experiences

While some customers had excellent experiences, others reported rude behavior from staff, particularly from management, leading to dissatisfaction.

Product Availability

Several reviews noted issues with product availability and order fulfillment, with some customers frustrated by delays and incorrect parts.

Knowledge and Expertise

Customers appreciated the knowledgeable staff who provided valuable advice and assistance, although there were instances of misinformation.

Overall Satisfaction

Despite some negative experiences, many customers expressed a willingness to return due to the generally good service and helpful staff.
  • CP
    Cesar Perez
    2 days ago
    5.0
    Muy bien cervicio al cliente
  • CL
    C. Labrie
    Nov 14, 2025
    5.0
    This review has been slightly delayed by life in general. Our check engine light came on as we were heading home from the Tri cities and back to Portland near 5pm. Perfect storm of bad timing, as check engine lights tend to be. It being a Sunday, and the next day being government hoilday, nothing was open and everything was closing- But Autozone was open so we thought 'well at least they have that diagnostic tool, if its not to bad we can limp back home'. Micheal was able to quickly diagnose it was a sparkplug issue and two of them had to be replaced. Which thank goodness it was a semi-easy fix. He even came out to check my work (it had been a minute since I've replaced a spark plug) and help us figure out a fix for a broken screw so nothing would fly into the engine while driving. Micheal, thank you. It was a super busy evening and we really appreciated you taking the time to check in on us. We made it home safely! Car runs better than ever now! (but don't worry we will rent to drive long distances for now until we can get that screw fixed. lol)
  • PM
    Pamela Martin
    Sep 11, 2025
    5.0
    Jonah provided excellent customer service for m and my truck. Observed very professional phone etiquette also. Very impressed with this young man. ( Have not dealt with him before)
  • MS
    Miguel Silva
    Aug 28, 2025
    1.0
    No tienen los pedidos a tiempo. They don't have the orders on time Poor srivice
  • LR
    Leahi Rondal
    Aug 26, 2025
    5.0
    Michael Tricker Friendly and was very helpful. He helped me changed my battery there. Definitely recommend to go see the guys at Autozone🤙🏽🤙🏽

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Hermiston, OR?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.