Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N 1st Street in Hermiston, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hermiston, OR or call us at (541) 289-9663.
Many customers praised the staff for their helpfulness and knowledge, with specific mentions of employees like Michael and Reesa going above and beyond.
Mixed Experiences
While some customers had excellent experiences, others reported rude behavior from staff, particularly from management, leading to dissatisfaction.
Product Availability
Several reviews noted issues with product availability and order fulfillment, with some customers frustrated by delays and incorrect parts.
Knowledge and Expertise
Customers appreciated the knowledgeable staff who provided valuable advice and assistance, although there were instances of misinformation.
Overall Satisfaction
Despite some negative experiences, many customers expressed a willingness to return due to the generally good service and helpful staff.
CP
Cesar Perez
2 days ago
5.0
Muy bien cervicio
al cliente
CL
C. Labrie
Nov 14, 2025
5.0
This review has been slightly delayed by life in general. Our check engine light came on as we were heading home from the Tri cities and back to Portland near 5pm. Perfect storm of bad timing, as check engine lights tend to be. It being a Sunday, and the next day being government hoilday, nothing was open and everything was closing- But Autozone was open so we thought 'well at least they have that diagnostic tool, if its not to bad we can limp back home'. Micheal was able to quickly diagnose it was a sparkplug issue and two of them had to be replaced. Which thank goodness it was a semi-easy fix. He even came out to check my work (it had been a minute since I've replaced a spark plug) and help us figure out a fix for a broken screw so nothing would fly into the engine while driving. Micheal, thank you. It was a super busy evening and we really appreciated you taking the time to check in on us. We made it home safely! Car runs better than ever now! (but don't worry we will rent to drive long distances for now until we can get that screw fixed. lol)
PM
Pamela Martin
Sep 11, 2025
5.0
Jonah provided excellent customer service for m and my truck. Observed very professional phone etiquette also. Very impressed with this young man. ( Have not dealt with him before)
MS
Miguel Silva
Aug 28, 2025
1.0
No tienen los pedidos a tiempo.
They don't have the orders on time
Poor srivice
LR
Leahi Rondal
Aug 26, 2025
5.0
Michael Tricker
Friendly and was very helpful. He helped me changed my battery there. Definitely recommend to go see the guys at Autozone🤙🏽🤙🏽
Where is AutoZone Auto Parts located in Hermiston?
It is located at 1795 N 1st St, Hermiston, OR 97838, USA.
What types of auto parts and brands does AutoZone Auto Parts carry?
AutoZone carries new and remanufactured auto parts, maintenance items, and car accessories including brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts in Hermiston?
Customers can call the store at (541) 289-9663 or email customer.service@autozone.com for assistance.
Can I shop online and pick up my order at AutoZone Auto Parts?
Yes, you can shop online and use the buy online, pick up in-store option at AutoZone.
What are some nearby places I can visit before or after shopping at AutoZone Auto Parts?
Nearby you can visit Heidi’s Coffee for a coffee break, Midway Bar & Grill for a meal, or Grocery Outlet for grocery shopping.
Are there other auto parts stores near AutoZone Auto Parts in Hermiston?
Yes, O’Reilly Auto Parts and another AutoZone location are nearby, giving you additional options for purchasing automotive parts and accessories.
What dining options are available near AutoZone Auto Parts?
Nearby dining options include Taco Bell, Vero’s Kravingz Mexican Restaurant, Burger King, and Xavis Street Dogs for a variety of fast food and casual meals.
How can nearby services like Eastern Oregon Physical Therapy benefit customers visiting AutoZone?
Customers visiting AutoZone can also access nearby services like Eastern Oregon Physical Therapy for medical or physical therapy needs, making it convenient to combine errands.