AutoZone Auto Parts

4.2
317 reviews

Business Details

3938 Pacific Ave, Forest Grove, OR
97116, United States
(503) 992-7050
https://www.autozone.com/locations/or/forest-grove/3938-pacific-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pacific Ave in Forest Grove, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Forest Grove, OR or call us at (503) 992-7050.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3938 Pacific Ave, Forest Grove, OR
97116, United States

Hours

Reviews

4.2
317 reviews
5 stars
190
4 stars
68
3 stars
28
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.

Product Quality

Concerns raised about the quality of products, including faulty wipers and incorrect parts sold.

Store Operations

Issues with store hours and policies, including refusal to accept cash and problems with taking back used fluids.

Positive Experiences

Several customers highlighted exceptional service from specific employees, noting their willingness to go above and beyond.
  • KS
    kevin schlitt
    Jan 19, 2026
    3.0
    gave me the wrong fluid when asked and now have damage to my vehicle. stay away like the plague. *update - after days of trying to contact the store and them basically ignoring me, i had to contact the corporate office for them to even take my call. The manager tried selling me a complete lie that putting in the even the correct fluid to a near dying system will break it. not putting to much in but just putting in fluid. now they are demanding some sort of lab testing to show that their fluid isn't the same as the manufactures. If you value your time, sanity, vehicle or money just avoid AutoZone and in particular this store. *update - after days of back and forth after contacting them they have agreed to pay for the flush of the incorrect fluid. updating to a 3 out 5 as it wasn't a great experience but they did finally step up and honor their warranty, so i give points for that.
  • MM
    madaiki momodu
    Dec 15, 2025
    1.0
    If there was anything less than 1 star rating is what they deserve 🙁. Got set of wipers for $41 in less than 2 months. It’s already leaving a mark on my windshield and their employee on the phone telling me it’s not a good one so I should come buy another one 😱
  • EE
    easydoesitmikey
    Nov 10, 2025
    2.0
    I've been having problems with my Honda CRV. Check engine light came on a couple times but it wasn't staying on. I go into AutoZone to get a code scan and they said they couldn't do it if the check engine light isn't on. That's not true. Basically they were just lazy and blowing me off. I went down the road to O'Reilly's and those guys were very helpful. AutoZone had always been my go-to auto parts store because they are usually pretty friendly and helpful. But not the other day. From now on I just go to O'Reilly's
  • JO
    Joey O
    Nov 7, 2025
    1.0
    Came in for a simple battery replacement, when the guy behind the counter there I asked him which one works with the Honda civic 2013, he was standing in front of the computer and told me to google it so I pulled out my phone googled it and he sold me a battery to the wrong car. Couldn’t take two seconds to help a customer, was rude and talked down to me. This was this morning 11/07/25 at around 9 am, the employee should be fired. Been a loyal customer for years, never coming back.
  • JT
    JT Tucker
    Nov 6, 2025
    5.0
    Thank you to Ben Stiller Great service and perfect product.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Forest Grove, OR?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Forest Grove?

It is located at 3938 Pacific Ave, Forest Grove, OR 97116, United States.

Brand Certified Facts from AutoZone Auto Parts

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