Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pacific Ave in Forest Grove, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Forest Grove, OR or call us at (503) 992-7050.
Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for going above and beyond, while others were reported as rude or unhelpful.
Product Knowledge
Many customers appreciated the staff's knowledge and ability to assist with finding the right parts, although there were instances of incorrect part sales.
Store Hours and Accessibility
Several reviews mentioned issues with store hours and accessibility, including being turned away before closing time and long wait times for service.
Overall Satisfaction
While some customers expressed dissatisfaction and frustration, many others reported positive experiences and a willingness to return due to helpful staff.
MM
madaiki momodu
Dec 15, 2025
1.0
If there was anything less than 1 star rating is what they deserve š. Got set of wipers for $41 in less than 2 months. Itās already leaving a mark on my windshield and their employee on the phone telling me itās not a good one so I should come buy another one š±
EE
easydoesitmikey
Nov 10, 2025
2.0
I've been having problems with my Honda CRV. Check engine light came on a couple times but it wasn't staying on. I go into AutoZone to get a code scan and they said they couldn't do it if the check engine light isn't on. That's not true. Basically they were just lazy and blowing me off. I went down the road to O'Reilly's and those guys were very helpful. AutoZone had always been my go-to auto parts store because they are usually pretty friendly and helpful. But not the other day. From now on I just go to O'Reilly's
JO
Joey O
Nov 7, 2025
1.0
Came in for a simple battery replacement, when the guy behind the counter there I asked him which one works with the Honda civic 2013, he was standing in front of the computer and told me to google it so I pulled out my phone googled it and he sold me a battery to the wrong car. Couldnāt take two seconds to help a customer, was rude and talked down to me. This was this morning 11/07/25 at around 9 am, the employee should be fired. Been a loyal customer for years, never coming back.
JT
JT Tucker
Nov 6, 2025
5.0
Thank you to Ben Stiller Great service and perfect product.
TH
Troy Huggett
Aug 28, 2025
1.0
So I showed up 10 minutes before they closed tonight really in need of a part but was told card only. Wth I thought they were open till 9pm not 10 till. So now I'm broke down along side of road and wasted time and gas of my friend that grabbed me up and get me there before they closed but did no good.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Forest Grove, OR?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Forest Grove?
It is located at 3938 Pacific Ave, Forest Grove, OR 97116, United States.
What types of auto parts and products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
How can customers contact AutoZone Auto Parts in Forest Grove for inquiries or assistance?
Customers can reach AutoZone by phone at (503) 992-7050 or via email at customer.service@autozone.com.
What brands of automotive products can I find at AutoZone Auto Parts?
You can find products from popular brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any credit unions near AutoZone Auto Parts for easy banking needs?
Yes, the Oregon First Community Credit Union and First Community Credit Union are nearby, which can be useful for banking or ATM services when visiting AutoZone.
What lodging options are available close to AutoZone Auto Parts?
Best Western University Inn & Suites is a nearby hotel where customers can stay if they are traveling to Forest Grove and plan to visit AutoZone Auto Parts.
Can I combine my visit to AutoZone Auto Parts with visits to local churches or religious organizations nearby?
Yes, nearby churches such as Forest Grove SDA Church, Iglesia Adventista Forest Grove Live, and Forest Grove Spanish Seventh-day Adventist Church offer opportunities for spiritual activities before or after your visit to AutoZone.
Does AutoZone Auto Parts have an online presence where I can shop or find more information?
Yes, you can shop online or find more information at their official website: https://www.autozone.com/locations/or/forest-grove/3938-pacific-ave.html and also follow their Facebook page 'AutoZone' at https://www.facebook.com/289556051087527.