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Valvoline Instant Oil Change

4.4
(544 reviews)

Business Details

3804 W. 11th Avenue, Eugene, OR
97402, United States
(541) 686-3246
https://store.vioc.com/or/eugene/3804-w--11th-avenue

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Eugene.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3804 W. 11th Avenue, Eugene, OR
97402, United States

Hours

Reviews

4.4
544 reviews
5 stars
398
4 stars
67
3 stars
26
2 stars
9
1 star
44
  • BH
    Braydon Haas
    1 day ago
    5.0
    Simon was very helpful and thorough with explaining every detail to me about the services they could provide. The oil change I had was done super quick and painless! Very friendly and amazing customer service! Shout out to these gentleman! Highly recommend coming here.
  • MT
    Mike Le Terneau
    2 days ago
    5.0
    Always great. Fast and efficient Simon and Brandon helped me today there was another guy engaged with other duties but all were busy and positive super friendly
  • DB
    DustinKendyMason Barnes
    2 days ago
    5.0
    Pleasant interactions and help from Simon paired with clear audible communication from Braden and Ryder during oils change. Will certainly return!
  • CR
    Carson Rider
    Mar 6, 2026
    5.0
    I went to get my Transmission fluid replaced and it was the most efficient and easy going experience ever. The staff at the west 11th Valvoline excel at their jobs and do amazing service in such a timely manner. While also being super friendly and super knowledgeable giving incredible recommendations. I will continue to go to this Valvoline for all of my repairs and services.
  • BB
    Ben
    Feb 26, 2026
    1.0
    Got an oil change here. Upon completion the tech that had been working with me said I was done and walked away. After a couple a minutes of no instruction I turned on my car to leave. A different tech ran up told me to turn it off and said I needed to wait and that there was a “process” that had to be followed. So here is some advice for your “process” first don’t tell people they are done if you still have work to do. And maybe just maybe don’t completely abandon a job after completing 95% of it. Also maybe consider setting up your “process” so that the 5 of you that were in the bay aren’t all working on the same car.

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