Business Details
About
Auto Repair Shop
Randall's Automotive provides automotive services in Eugene, OR.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.6
173 reviews
5 stars
141
4 stars
18
3 stars1
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, helpful, and professional staff, highlighting their willingness to explain services and provide assistance.
Honesty and Trustworthiness
Numerous reviews emphasized the shop's honesty, with customers feeling they could trust the mechanics to provide accurate diagnoses and fair pricing.
Quality of Work
Customers frequently noted the quality of repairs and thoroughness of service, often mentioning that the work was done in a timely manner.
Communication
Several reviews highlighted the clear communication regarding repairs and costs, with staff taking the time to explain issues and options without pressure.
Mixed Experiences
While many reviews were positive, a few customers reported unprofessional interactions or dissatisfaction with specific services, indicating some inconsistency in experiences.
- EMEitan MinyanDec 18, 20255.0This shop has been nothing but helpful. I bug them once a day with car issues and they never get fed up with me. They continue to charge fair prices and do quality work.
- AJAmy JewettDec 2, 20255.0Been coming here for many many years and would not trust my 1995 3000GT with anyone else. Thanks to all the great and hard working people here!
- PHPete HollandOct 26, 20255.0Brakes were in bad shape, Randall's fixed them in a timely fashion. It was quite affordable too.
- PSPeggy Winfield (SunflowerGal)Oct 24, 20255.0Use Randall’s for regular service but last was a roadside breakdown. Towed to their shop amd problems found next day!
- HAHoss's Dualsport AdventuresAug 27, 20251.0I would give this place zero stars if I could. I gave them a call on monday morning 8/25/25 and a guy answered the phone I asked him how much it would cost for a transmission fluid service. He seemed friendly at first then he took down my name and vehicle year, make and model then he said can I call you back it will only be like 10 or 20 minutes. I ofcourse said sure to be nice and that's the last I heard from them. They never bothered to even call me back! This is very unprofessional and I'm not impressed.
Frequently Asked Questions About Randall's Automotive
What automotive services does Randall's Automotive provide?
Randall's Automotive offers auto repair, engine auto repair, oil changes, preventative maintenance, filters and lube, and specialized services like car air conditioning repair, tune-ups, alternator and starter repair, and transmission service.
Where is Randall's Automotive located?
Randall's Automotive is located at 1601 W 7th Ave. Suite A, Eugene, OR 97402, USA.
What are the business hours of Randall's Automotive?
Randall's Automotive is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Which payment options are accepted at Randall's Automotive?
Randall's Automotive accepts Cash, Check, Discover, MasterCard, and Visa.
Is Randall's Automotive accessible to customers using wheelchairs?
Yes, Randall's Automotive has a wheelchair accessible entrance and parking, as well as a unisex restroom.
Do I need an appointment to get my car serviced at Randall's Automotive?
No, appointments are not required at Randall's Automotive; you can visit during their business hours.
How can I contact Randall's Automotive for service inquiries?
You can call Randall's Automotive at +1 541-683-0912 or email them at randalls2023@yahoo.com.
What nearby automotive-related businesses are close to Randall's Automotive?
Nearby automotive-related businesses include Diamond Motors Northwest (car dealer and accessories), Detail Kings (auto detailing), Bill & Gary's Automotive (auto repair and tire services), and Point S Tire & Auto Service (tire and repair).
Are there dining options near Randall's Automotive to enjoy before or after your visit?
Yes, nearby dining options include Gotcha Burger (burger restaurant), Zagwe's and Makeda's Cuisine (Ethiopian and Middle Eastern cuisine), Braised Restaurant (African cuisine), and Tacos Mex Birrieria (Mexican food truck).
How can nearby financial and service businesses assist customers visiting Randall's Automotive?
Customers can use nearby services like Liberty Tax for tax and financial advice, U.S. Bank and its ATM for banking needs, and Cricket Wireless for mobile phone and telecommunication services while visiting Randall's Automotive.