Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Eugene. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Eugene today!
Location
Hours
Reviews
4.2
105 reviews
5 stars
70
4 stars
11
3 stars
8
2 stars
6
1 star
10
- FFFrancJan 4, 20261.0STOP USING OVERSEAS CALL CENTERS FOR CUSTOMER SERVICE. I don’t know what country you’re using, but their English is TERRIBLE. I am trying to get my billing emailed to my correct email address. I have had to repeat myself NUMEROUS times and they still don’t get the information correctly.
- WZWei Wei ZhangDec 18, 20251.0i got a flat tire and got horrible roadside assistance. the girls on the helpline were extremely rude and gave me inaccurate information and hung up on me. nothing against local branch but this company gives 10x better customer service when you are trying to make a reservation than when your car breaks down, says something about their priorities
- EBEileen ByrdDec 17, 20255.0Friendly and professional agent. The car was exactly what I reserved. The National lot is directly in front of the terminal so no marathon walks to get to the lot. I was concerned about safety but all felt very safe. The homeless are further in and around town.
- ACAdin CastilloDec 8, 20251.0Person behind the counter was eating while talking to me. Not professional. You can take a break and eat on the back not at the counter. If you can’t take a break to eat, then there is a bigger problem. As Executive Elite I needed a full size SUV, she was offering Nissan Altima and Mini Van I told her there was multiple SUVs at the parking lot and she didn’t even bother to check. Service felt rushed when I was the only one in the line, she just wanted to get rid of me. When I comeback I will go to another rental.
- JSJim SaeliNov 14, 20255.0I do a lot of travel for business and National by far has the best customer service of all rental companies out there. It is greatly appreciated!
Frequently Asked Questions About National Car Rental
What car rental services does National Car Rental in Eugene offer?
National Car Rental in Eugene offers economy, luxury, and general car rental services, including airport pick up.
Where is National Car Rental located in Eugene?
It is located at 28801 Douglas Dr, Ste 7, Eugene, OR 97402, USA.
What are the operating hours of National Car Rental in Eugene?
They are open daily from 8:00 AM to 11:59 PM, with a brief open window from midnight to 12:30 AM.
How can I make a reservation at National Car Rental Eugene?
You can reserve a car online through their website at https://www.nationalcar.com/en/car-rental-locations/us/or/eugene-airport-46n2.html.
What payment options does National Car Rental accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental offer any special discounts?
Yes, they offer special discounts including discounts for active military personnel.
How can I contact National Car Rental in Eugene?
You can call their local phone number at +1 541-689-0015 or toll-free at +1 888-826-6890.
What nearby car rental agencies are available around National Car Rental Eugene?
Nearby car rental agencies include Budget Car Rental, Hertz Car Rental, Alamo Rent A Car, Enterprise Rent-A-Car, Dollar Car Rental, and Avis Rent A Car.
Are there any good restaurants or bars near National Car Rental in Eugene?
Yes, Willamette Grill and Radar Bar, as well as Radar Bar, are nearby spots where you can enjoy American cuisine and drinks before or after your rental.
What nearby transit options or airport facilities can help me reach National Car Rental in Eugene?
National Car Rental is close to Eugene Airport (EUG) and its terminal building, with TSA Checkpoint and airlines like Alaska Airlines and Delta Airlines nearby, making it easy to access the rental location.