Mixed reviews on customer service; some praised the helpfulness and friendliness of staff, while others reported rudeness and poor communication.
Service Quality
Inconsistent service quality; some customers experienced timely and effective repairs, while others faced delays and unsatisfactory work.
Pricing
Pricing feedback varied; some found prices fair and reasonable, while others felt they were overcharged for services and parts.
Knowledgeable Staff
Many customers appreciated the knowledgeable staff who provided helpful advice and assistance with boat-related inquiries.
Inventory and Selection
Customers noted a good selection of boats and parts available, with some praising the ability to find specific items for older models.
GS
Gianna Sanders
Oct 24, 2025
5.0
Have had consistently great service here. They really take the time to work with you, whether you're buying a boat, stuff for the boat or getting it serviced. We bought our boat (used) from here and they were upfront about pricing and what they knew about it. We have also brought it in for maintenance, fixing the prop my husband chipped and winterizing it. I would highly recommend them.
JH
Jonathan Harrison
Aug 21, 2025
5.0
Stand up guys to work with. Highly recommend doing business with
DP
Daniel Pierce
Aug 6, 2025
5.0
They sold me a used Yamaha that is like new condition for a great deal and it runs like a top. Lots of advice and they threw in some misc parts for free. If you need boat stuff get it here!
MR
Mark Rankin
Jul 28, 2025
5.0
Great service. Knowledgeable staff. 100% recommended. Excellent problem solvers!
Frequently Asked Questions About Mel's Marine Service, Inc.
What are the main products and services offered by Mel's Marine Service, Inc.?
Mel's Marine Service, Inc. offers new and pre-owned boats, outboard motors, boat parts, boat repairs, and boat storage services.
Where is Mel's Marine Service, Inc. located?
Mel's Marine Service is located at 29318 Airport Rd, Eugene, OR 97402, USA.
What are the regular business hours of Mel's Marine Service, Inc.?
They are open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 8:00 AM to 5:00 PM, and Saturdays by appointment. They are closed on Sundays.
How can customers contact Mel's Marine Service, Inc.?
Customers can call the main phone +1 541-871-1550, alternate/mobile phone +1 541-689-0136, or email kelli@melsmarine.com, kyle@melsmarine.com, or tony@melsmarine.com.
What types of payment does Mel's Marine Service, Inc. accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Financing options, Mastercard, Samsung Pay, and Visa.
Is Mel's Marine Service wheelchair accessible?
Yes, Mel's Marine Service provides wheelchair accessible entrance, parking, seating, and restrooms including unisex restrooms.
What boat brands does Mel's Marine Service, Inc. carry?
They carry brands including Honda Marine, Mercury, Nitro, Ranger Boats, Regency, Suzuki, Sun Tracker, Tahoe, Weldcraft, Tracker Boats, Ascend Kayak, Bayliner, Hewescraft, Mastercraft, Rocky Mountain, Sea Ray, Smoker Craft, Mercury Marine, and Yamaha.
Are there any nearby automotive or repair services close to Mel's Marine Service?
Yes, Pancake Motors (automotive repair and car dealer) and Executive Auto Detailing (auto detailing and body shop) are nearby, which can be convenient if you need automotive services while visiting Mel's Marine.
What nearby businesses can customers visit around Mel's Marine Service for storage or rental needs?
Airport Budget Storage offers self-storage, RV rentals, and truck rentals nearby. Also, U-Haul Neighborhood Dealer provides truck rentals close to Mel's Marine Service.
Are there any food or refreshment options near Mel's Marine Service?
Nancy's Yogurt, a frozen yogurt shop and smoothie juice bar, and Springfield Creamery, an ice cream shop, are nearby and great spots to enjoy a treat before or after visiting Mel's Marine.