Jiffy Lube

4.3
662 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in EUGENE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
528 W 7th Ave, Eugene, OR
97401, United States

Hours

Reviews

4.3
662 reviews
5 stars
485
4 stars
61
3 stars
31
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with many praising the quick, efficient, and friendly service, while others noted issues with thoroughness and mistakes during service.

Customer Service

Overall, customer service was highlighted positively, with many reviews mentioning friendly and helpful staff, although a few customers experienced poor interactions.

Pricing Transparency

Some customers expressed concerns about hidden fees and unclear pricing, feeling that additional charges were not communicated upfront.

Consistency

While many customers have had consistently positive experiences, a few reported significant issues that led them to reconsider returning.
  • MM
    Maison
    2 days ago
    4.0
    First time experiencing a drive in oil change, I feel like these guys did a great honest job!! Definitely recommend, reasonably priced too!
  • KK
    Kalina Kinyon
    6 days ago
    5.0
    Robby was so awesome! Changed my oil and helped in so many other ways
  • CR
    Chris Raleigh
    Dec 18, 2025
    1.0
    $130 for an oil change, I had to supply the oil filter, and then pulled out my air filter without me asking, telling me it needed to be changed. (Apparently it didn’t) They put the wrong filter in and threw away my oem filter. They didn’t know what oil was supposed to go in my car and were asking me (this is literally their only job). On top of all of this, they didn’t check to make sure the oil level was correct (no dipstick, must be read by car computer) and they couldn’t even clear the oil change code on my car either. Just a bad location with scam artist employees that don’t know what they are doing and don’t have the capabilities to actually service newer vehicles.
  • RW
    Raymond Wilson
    Dec 5, 2025
    5.0
    “I had a really good experience at Jiffy Lube today. The team was professional, quick, and didn’t try to push anything I didn’t need. They checked everything, topped off fluids, and had me out the door in no time. Definitely a place I trust with my car.”
  • JW
    Joe Walton
    Nov 27, 2025
    1.0
    Went here for an LOF once, the tech opened the passenger door unannounced to check the cabin air filter, little heads up would have been nice on that, oh well no biggie. Proceeds to check the cabin filter and while the it wasn’t too bad there were some leaves that worked their way onto the filter, I declined the the service as I would just replace the filter myself at a later time. I asked him if he’d just knock the leaves off to which he responded he couldn’t do that and carefully put the filter back in without messing up the leaves (more effort than knocking them off). Odd experience, won’t be returning.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service