Many customers praised the friendly and helpful staff, noting their willingness to go above and beyond to assist.
Honesty
Several reviews highlighted the business's commitment to honesty, with staff not pushing unnecessary services or repairs.
Efficiency
Customers frequently mentioned quick service and timely completion of work, even in emergency situations.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and perceived dishonesty regarding repairs.
Pricing
The business was noted for competitive pricing and good deals, with many customers appreciating the value for services rendered.
JS
Jennifer Tehani Sarreal
Nov 7, 2025
5.0
Great service
CL
carmen lee
Oct 8, 2025
5.0
These people were so helpful even loaned me a tool so I could bring in my tire to be replaced. They went above and beyond to help even tried to find me solutions to services they dont offer. Great people great business. Anyone who needs tire in Eugene Oregon should definitely spend their time and money at this establishment.
CS
corbin sweeny
Oct 2, 2025
5.0
Wheel alignment and rotation went as expected. Free overall auto inspection was helpful and revealed a few issues needing attention. While in the waiting room I witnessed the manager as well as the service manager, working diligently and at great length to help two separate clints with involved issue. Their level of patience, caring and effort were really remarkable. A rare thing in business these days. I hope Goodyear treats them both very well, they are certainly an asset to the business.
BE
Blake Emmerson
Sep 25, 2025
5.0
Quick and easy, the guys here at Goodyear made the whole process painless and got it all done very quick even though it was a last minute ask!!
BB
Bob Barber
Sep 21, 2025
5.0
I bought tires from Amazon and had them shipped to this Goodyear. These people were amazing in their customer service getting me in promptly and then they also did a wheel alignment on our vehicle. Again, they did a fantastic job and I highly recommend this company.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Eugene offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes and having professional mechanics.
What are the operating hours of Goodyear Auto Service?
Monday through Friday, from 7:30 AM to 6:30 PM, Saturday from 8:00 AM to 6:30 PM, and closed on Sundays. Some holiday hours vary, such as closing on November 27 and December 25, and shorter hours on December 24 and 31.
Does Goodyear Auto Service offer in-store pickup for services or parts?
Yes, they offer in-store pickup services.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment
Where is Goodyear Auto Service located in Eugene?
They are located at 164 West Seventh Avenue, Eugene, OR 97401-2665, USA.
What can I do near Goodyear Auto Service while I wait for my car?
You can visit nearby places like Dutch Bros Coffee for a drink, Theo's Coffee House for a cafe experience, or Cozmic Pizza for a meal, all within close proximity.
Are there any health or wellness centers near Goodyear Auto Service?
Yes, nearby options include Cascade Health Center for chiropractic and medical services, Open Sky Acupuncture, and PreventionLane at Lane County Public Health.
Can I find convenient parking near Goodyear Auto Service?
Yes, the Hult Center Parking Garage is nearby, providing convenient parking options.