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Renting a car at Eugene Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Eugene Airport today.
Location
Hours
Reviews
4.1
310 reviews
5 stars
195
4 stars
38
3 stars
20
2 stars
15
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and unhelpful responses to issues.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.
Vehicle Condition
Several customers noted that the vehicles were not clean or well-maintained, with some reporting issues like damage or unclean interiors.
Efficiency
While some customers praised the quick check-in and check-out processes, others experienced long wait times and confusion during peak hours.
Positive Experiences
Despite the negative feedback, there were also positive reviews praising friendly staff and smooth rental experiences.
- DQDaniel QuinnNov 12, 20255.0Good service, fast & easy drop-off, and reasonable hike into the terminal.
- JGJordan GatesOct 26, 20251.0Whoever was working the counter on October 25th 2025 closed early leaving me unable to pick up my rented car at nearly midnight. I hope whoever that was loses their job for not doing their job.
- RPRalph PearsonOct 15, 20251.0Stock out.
- MMMeganOct 15, 20253.0The lady was nice but we had to wait for our rental for a long time because no one was at the counter.
- JJJ JSep 8, 20251.0WARNING renters. Some employee at this location did not log previous damage on my rental car and now i have a FALSE CLAIM against me at the drop off location. Picked up car late at night in a dark parking lot. Was given only the keys and no walkaround was given by employee. Car had some dents and bumper damage and obvious missing hubcap. Now the drop of location is claiming i owe close to $900! I did not touch or damage a single thing on this car!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at Eugene Airport?
Enterprise offers a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars at Eugene Airport.
Where is the Enterprise Rent-A-Car location at Eugene Airport?
The Enterprise Rent-A-Car is located at 28801 Douglas Dr, Ste 7, Eugene, OR 97402, United States.
What are the business hours for Enterprise Rent-A-Car at Eugene Airport?
Enterprise is open daily from 8:00 AM to 11:59 PM with a short opening interval from midnight to 12:30 AM.
What payment methods are accepted at Enterprise Rent-A-Car Eugene Airport?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Can I make an online reservation for a rental car at Eugene Airport?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/or/eugene-airport-46e2.html
Does Enterprise Rent-A-Car offer any special discounts or deals?
Enterprise offers great weekend rates and special deals which you can book online via their weekend specials page.
What languages are supported by Enterprise Rent-A-Car at Eugene Airport?
Enterprise Rent-A-Car staff at Eugene Airport provide services in English.
Is Enterprise Rent-A-Car woman-owned or offer military discounts?
Yes, Enterprise is woman-owned and offers discounts for active military members.
What nearby car rental agencies can I compare with Enterprise Rent-A-Car at Eugene Airport?
Nearby car rental agencies include Hertz Car Rental, Alamo Rent A Car, Budget Car Rental, National Car Rental, Dollar Car Rental, and Avis Rent A Car at Eugene Airport.
Are there any nearby places to eat near Enterprise Rent-A-Car at Eugene Airport?
Yes, nearby dining options include Willamette Grill and Radar Bar, and Radar Bar lounge, perfect for grabbing a meal or drink before or after your rental experience.
How can I use nearby transit and airport services when renting from Enterprise at Eugene Airport?
Enterprise is conveniently located near the Eugene Airport Terminal Building and TSA Checkpoint, making it easy to pick up or drop off your rental car when flying with airlines like Delta, Alaska Airlines, or American Airlines.