Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West 11th Ave in Eugene, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Eugene, OR or call us at (541) 349-9665.
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of certain employees, others reported rude or incompetent service.
Knowledge and Expertise
Several reviews highlighted knowledgeable staff who provided valuable assistance, but there were also complaints about employees lacking product knowledge.
Product Availability
Customers appreciated the wide selection of parts available, although some expressed frustration when specific items were not in stock.
Professionalism
Instances of unprofessional behavior were noted, including rude interactions and issues with the return process.
Positive Experiences
Many customers shared positive experiences, particularly with specific employees who went above and beyond to assist.
SS
Slantavenue
Nov 13, 2025
5.0
Needed a new battery installed for my junker and a nice fella sold me a battery with 1 year Warranty and installed it in the rain made sure everything was good for $122 Yep installed - compared to everyone else out there installed would of cost minimum $250 Yep pretty good deal I’ll comment back if I have battery issues - if not still working
SR
Stephanie Ray
Nov 3, 2025
5.0
Guy ay the counter very nice. Didn't treat me like I didn't know what I was talking about just cause I'm a girl
CB
Chris Becker
Oct 15, 2025
5.0
The staff here has always been extremely helpful and patient with my questions. Gracias!
JJ
Jack
Aug 4, 2025
5.0
No problem or hassle returning an ordered 1998 Ford mass air-flow sensor. It turned out that one of the vehicles original 2 prong wires had lost contact with its connector. Service was fast and very professional. 👍