So I take a my 97 CRV into the shop about 6 months ago, I want to say, for head gasket and for my head to be resurfaced. $1,900 and 2 weeks later, I finally get it back. About a week later, check engine light comes back on. I checked my radiator and my coolant was a little bit low and I noticed air bubbles still coming out. After months of the issue slowly worsening, many of my components started failing. I replaced the water pump I put in it before taking it to the shop, I checked the thermostat, which I had them install, and found the thermostat housing bolts not tightened down properly, and replaced a heater core that looked to be original part. I am now in the middle of redoing the head gasket set that was supposed to have been done right the first time. I finally get my head bolts out, and the whole head slides forward on the block. These guys did not put my guide pins back in to the block for the head to sit down on, which would have caused it to fail in the first place. I mean, how are they going to get it lined up, that head was sliding with no issue. I called the shop and asked where my guide pins were, and, while I'm in the middle of looking between my engine block and my head, tried to tell me they put them back in. They bold face lied to me. They RTV'd my valve cover gasket, which isn't supposed to get RTV at all. The job was done haphazardly and I've found several nuts and bolts missing, rounded, or stripped that weren't before. I had it apart before going into the shop and what came off my vehicle went back on. First time taking anything I've owned into a shop and certainly the last. But don't worry Honda dealership comes in for the clutch. I'm getting my new guide pins from there for under $9.
Update: I am a doordash driver my wheels ain't turning I ain't making money so since it wasn't bad I continued until I could diagnose it myself and fix it myself because I noticed the crap your tech pulled with my vehicle. How else do you think I would have found out you guys didn't put my head dowel pins back in it if I didn't take off the head and the missing intake manifold stud the bolt missing from the power steering pump that you guys replaced with one that wasn't even the same my idler pulley for my timing is suppose to be a 14 mm not a 15 mm so I can loosen and tighten it through the cover for belt adjustments and the hose clamp for my power steering reservoir return line still loose. My vehicle will never go back to you guys and I didn't need to drag everything into it but since you want to sit there and say I should have just brought it back to you guys why whenever there was gross negligence.
Update #2: put the new head dowel pins in their location put head on torqued head bolts did my cams and found my old head dowel pins sitting in the holes at either end in between the camshafts on top of the head either way they weren't in the correct location and the tech(s) that worked on it should be drug tested because it doesn't matter how you look at it that is gross negligence and they should not be working on vehicles if they are going to not put crucial parts back in the correct location and loose crucial bolts nuts and studs