Safelite AutoGlass

4.1
340 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Safelite offers safe and reliable windshield replacement services that include side window, front, and rear windshield replacement. Our skilled Safelite technicians will assess front windshield damage and may decide a quick windshield repair is all that is needed. When possible, Safelite also offers a convenient solution for vehicles with advanced safety systems by combining windshield replacement with a safety system recalibration into a single appointment.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
11231 SE Highway 212, Clackamas, OR
97015, United States

Hours

Reviews

4.1
340 reviews
5 stars
245
4 stars
21
3 stars
3
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many praising the friendliness and professionalism of technicians, while others report poor communication and disrespectful treatment.

Service Quality

While many customers appreciate the quality and efficiency of the work done, there are significant complaints about improper installations and follow-up issues.

Convenience

Customers frequently highlight the ease of scheduling appointments and the convenience of mobile service, which saves them time.

Timeliness

Several reviews mention punctuality and quick service, but there are also complaints about missed appointments and delays without notification.

Overall Experience

Overall experiences vary widely, with many customers expressing satisfaction and willingness to recommend Safelite, while others report serious frustrations and issues.
  • SS
    Scott W. (Sdog)
    Nov 8, 2025
    1.0
    Horrible experience getting my windshield replaced. Everything seemed fine until a few weeks later when one of my wipers stopped working. So, not knowing at was related to the windshield being installed and improperly calibrated, I took it to the dealer to find out it wasn't put back properly. It cost me $250 to fix. I went back to Safelite asking to get reimbursement and they told me they would not cover it even though they were the ones who didn't properly install it in the first place. Never again will I use them and I will tell everyone I know about me experience.
  • OP
    osvaldo perez
    Nov 7, 2025
    5.0
    Excellent service. Hernan was berry professional.
  • JR
    Julie Ryan
    Nov 6, 2025
    5.0
    Easy to schedule. Quick appointment timeframe. Professional installation. Excellent communication from scheduling to completion. Zero complaints.
  • MS
    Matthew Swagerty
    Oct 31, 2025
    5.0
    Quick, convenient, great work. Tech was great and so kind to my family and young kids. If you get Hernan, consider yourself lucky
  • SF
    Sean Fugate
    Oct 30, 2025
    1.0
    I was treated like an inconvenience from the moment I walked in, even though I was only 20 minutes late due to dropping off my kids at school. The receptionist and technician both made it clear they resented taking my car, while I was standing right there. That disrespect ensures I won’t return or recommend SafeFlight to others.

Frequently Asked Questions About Safelite AutoGlass

What windshield services does Safelite AutoGlass in Clackamas offer?

Safelite AutoGlass provides safe and reliable windshield replacement services including side window, front, and rear windshield replacement, as well as windshield chip and crack repair.

Do Safelite technicians repair advanced safety systems when replacing windshields?

Yes, when possible, Safelite offers a convenient solution that combines windshield replacement with safety system recalibration in a single appointment.