Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Clackamas, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Clackamas location today.
Location
Hours
Reviews
4.4
354 reviews
5 stars
266
4 stars
37
3 stars
17
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Rental Experience
Many reviews noted smooth and hassle-free rental processes, with quick check-ins and easy returns, although some customers experienced delays and issues with vehicle readiness.
Vehicle Quality
While most customers received clean and well-maintained vehicles, there were complaints about specific cars being in poor condition or not meeting safety standards.
Management Issues
Some customers reported negative experiences with management, citing unprofessional behavior and lack of support during issues, which impacted their overall satisfaction.
- JHJoe HillerDec 17, 20252.0The Saturday before Thanksgiving we were running around, prepping for our week out of state for the holiday. I was running behind and called and spoke with Alan. I let him know that I was running late but am on my way. Arriving at 12:02 to find the gate was locked, keys dropped and Alan waiting in the dark. He cracked the door to tell me coldly they are closed and there is nothing he could do. Enterprise claims to “go the extra mile”, but I do not think Alan has reached that chapter in his training. I spoke with the manager, Regan, on the next Tuesday and she apologized. She asked what she could do to make it right. I asked if I could get an apology from Alan and help on a future rental. She gave me her email so I could contact her personally to arrange a rental in the future. She is the only reason I am not leaving one star. I have yet to hear from Alan.
- SDSean DixonDec 12, 20255.0I had a very smooth, low stress rental experience and a very nice car.
- ATAllan ThomasDec 8, 20255.0My rental experience here was great. Regan was a pleasure to work with as she was very knowledgeable, friendly, and efficient. The process was very quick too. I was going to be late to my initial pickup time and they extended it a few hours with absolutely zero issues or hiccups. Both Regan's and Allan's professionalism and willingness to answer questions made getting a rental car in a tough time in my personal life a very enjoyable experience. They don't make you feel rushed or incompetent for asking for clarification and reassurance
- KKKimberlyDec 6, 20255.0Friendly and helpful staff. It was easy to contact the office with questions and concerns. The car was super clean. I had a great experience with Enterprise.
- MPmartin perezDec 4, 20255.0I had an excellent experience with Enterprise! The service was fast, smooth, and very professional. The staff was incredibly helpful, friendly, and went above and beyond to make sure I had everything I needed. They explained everything clearly, made the whole process easy, and helped me find the perfect vehicle. Overall, amazing customer service and a very stress-free experience. Highly recommend!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Clackamas, OR?
Enterprise Rent-A-Car in Clackamas offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the rental office hours for Enterprise Rent-A-Car in Clackamas?
The rental office is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Clackamas?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/or/clackamas-4619.html.
What payment methods are accepted at Enterprise Rent-A-Car in Clackamas?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Clackamas offer any discounts for active military members?
Yes, they have discounts available for active military personnel.
Is the Clackamas Enterprise Rent-A-Car location owned by a woman?
Yes, the Clackamas location is woman-owned.
Where is Enterprise Rent-A-Car located in Clackamas?
Enterprise Rent-A-Car is located at 15675 SE 82nd Dr, Clackamas, OR, 97015, USA.
Are there nearby dining options around Enterprise Rent-A-Car in Clackamas?
Yes, nearby dining options include Denny's, known for breakfast and brunch, and Teriyaki Land, an Asian and Japanese restaurant, perfect for meals before or after your car rental visit.
What wellness or beauty services are close to Enterprise Rent-A-Car in Clackamas?
Nearby wellness options include Fierce Esthetics for beauty services, Sugar Not Wax for hair removal, Beauty by The Blonde spa, and Two Suns Massage Therapy for massage treatments.
Are there any useful services like post office or pet care near Enterprise Rent-A-Car in Clackamas?
Yes, the Clackamas Post Office is nearby for mailing needs, and Holistic Pet Center as well as Petable Pet Grooming provide pet care services close to Enterprise Rent-A-Car.