Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Brookings.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
268 reviews
5 stars
159
4 stars
41
3 stars
12
2 stars
13
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service quality, including incomplete oil changes and lack of proper vehicle inspections.
Customer Service
Many reviews highlighted issues with customer service, including rude staff interactions and unresponsiveness to complaints.
Speed of Service
Several customers praised the quick service, noting that oil changes were completed in under 15 minutes.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the costs were high and that upselling was common.
Inconsistent Experiences
While some customers had positive experiences, many others reported significant issues, leading to a lack of trust in the service.
- RHRobert HoyNov 6, 20251.0Please keep in mind that we have had two vehicles only ever get oil chnages here. We were very trusting and never had any issues until now. And will never return. We had an oil change done September 20th 2025 where it looked like they had sprayed off something under the hood and was something that was never done before. Didnt think much of it we then drove about 200 hundred miles when the check engine light came on. I checked the oil and it was over filled so I called the oil shop and explained what was going on. They offered to have it towed back to the shop and even paid $250 for the towing them selves so they could drain some of the oil to cover up their mistake. After it was towed we noticed an oil leak in the parking space. They called us back and said the check engine light was due to needing new spark plugs. We took it to another shop to replace the spark plugs and still had check engine light on. They did a full diagnostic and said the car had a blown head gasket do to over filling the oil. We made a clam with the customer care. They said they would get it resolved and we would hear back with in 48 hours but didnt hear back for almost a week. We called to follow up and found out that the manager of the shop is also the marketing manager and regional manager. All claims are ran through him so he has to accept or denie them and guess what the "Manager" did? He denied our claim of course.
- VWVictoria WraithSep 29, 20251.0The service is fast, but terrible quality. They will not change your oil. The customer service is also horrible. I’ve been going here for years and have never had problems, but the workers there now do not care about your car, their job, or being a descent human being. Gabriel especially is very rude and condescending. I usually don’t have any problems here but I was treated very rudely by Gabriel over a simple oil change and miscommunication. He was very dramatic. I will not be returning. Also, when they showed me my oil at the end it was still dark. It did not look like clean fresh oil. This place used to be good. It’s trash now. After reading other reviews, I’m unsure they even gave me a proper oil change because they simply didn’t like me. It seems many others have had issues with a simple oil change. Save your time and go to a place that cares about your car and gives you quality service that you pay for.
- CSCindy ShawSep 18, 20251.0Paid over $100 for oil change, few months later my dash alert came on, said- change your oil soon. According to the sticker they gave me I still had 2,000 miles left. Engine light came on, code said less than 3% of oil life was left. Pulled dipstick- oil was full but black as coal. Took to another place, got oil change & they charged me $64. Never going back.
- MKMichael KirklandSep 11, 20255.0Great crew, incredibly quick and professional. Thank you for taking care of us!
- JJJanet JohnsonSep 8, 20252.0I have taken my car here for 10 years. I was there last week and they had difficulty finding the hood release even though I told them exactly where it was located. Then the tech couldn't find my transmission dip stick. When he took the oil cap off I believe he turned it the wrong way and it broke into several pieces. They told me it was old, even though I had replaced it recently. They did not apologize, just told me to go to the auto parts store and purchase a new one. I don't think I will ever go back again.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Brookings offer?
Valvoline Instant Oil Change provides quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Brookings?
It is located at 336 5th Street, Brookings, OR 97415, United States.
What are the business hours of Valvoline Instant Oil Change in Brookings?
The store is open Monday through Saturday from 8:00 AM to 4:30 PM and is closed on Sundays.
Does Valvoline Instant Oil Change require appointments for oil changes?
No, appointments are not required; they accept walk-ins for services.
What payment methods are accepted at Valvoline Instant Oil Change in Brookings?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change in Brookings closed on any holidays?
Yes, the store is closed on November 27 and December 25, 2025 for holidays.
Are there any car maintenance-related services nearby Valvoline Instant Oil Change?
Yes, Henrys Car Wash, an auto detailing service, is nearby and convenient for customers looking to clean their vehicle after maintenance.
What dining options are available near Valvoline Instant Oil Change?
Nearby dining options include KFC, Taco Bell, Onion Grill Steak & Seafood, Burger King, McDonald's, and Off the Wagon Food Truck offering various fast food and restaurant choices.
Are there banking and financial services near Valvoline Instant Oil Change?
Yes, U.S. Bank, Evergreen Federal Bank, and Fred Meyer Money Services offering check cashing, payday loans, and money transfer services like Western Union are located nearby.
What nearby places would be convenient for customers visiting Valvoline Instant Oil Change?
Customers can visit Fred Meyer shopping center for groceries and fuel at the Fuel Center, or visit Vista Optical for eye care services, all located close to the oil change store.