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Valvoline Instant Oil Change

4.5
(427 reviews)

Business Details

1144 NE 3rd St, Bend, OR
97701, United States
(541) 728-0413
https://store.vioc.com/or/bend/1144-ne-3rd-st

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bend.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1144 NE 3rd St, Bend, OR
97701, United States

Hours

Reviews

4.5
427 reviews
5 stars
336
4 stars
41
3 stars
14
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, efficient, and knowledgeable, providing excellent service during their visits.

Speed

Many reviews highlighted the quick turnaround time for services, with several customers noting they were in and out in under 30 minutes.

Communication

The staff was commended for their clear communication and informative approach, ensuring customers understood the services performed and any recommendations.

Mixed Experiences

While most feedback was positive, some customers reported issues with service quality, such as damage to their vehicles or dissatisfaction with upselling tactics.

Customer Loyalty

Numerous customers expressed their intention to return for future services, indicating a strong sense of loyalty to the business.
  • CA
    Chanda Staub (Autumn)
    4 days ago
    5.0
    Quick, professional oil change. All the workers were busting out cars like they were born to do it, super freindly and upbeat atmosphere. Obviously a great, solid crew. Thanks!!
  • WC
    Wilson Clark
    5 days ago
    2.0
    Service advisor read off the screen my differentials needed service beard on their records. I just had front door rebuilt and read diff seals replaced and new oil added around 4K ago. What this told me, is diff oil was never checked as I would have been provided that feedback- ie. Our records show you your diff needed service but our service checked and the oils looks good. Which then brought my attention to are the checking the other fluids. I topped off my windshield fluid and noticed radiator fluid was a little low and even brought this up. But I was promptly rejected with its fine. I did see them add oil, but never saw them check any other fluids or even check tire pressure. From my understanding this is all part of the service, and was shocked to not see this done. I started to use this several years ago as I started to notice previous place service go down hill. Starting to happen here and loosing faith in getting good service that is helping to keep my vehicle in good condition and not being oversold. Simply put- disappointed, and have high probability of trying somewhere else to see if I can get adequate service. Techs were nice, but clearly jaded, and reading off the screen, not independent thinking- which is probably because they are not empowered by their manager to do so which is also disappointing
  • EG
    Erika Gonzalez-Moreno
    Feb 23, 2026
    5.0
    SO quick and very nice.
  • DS
    Debra Slade
    Feb 13, 2026
    5.0
    The people here are awesome. And funny. That matters
  • ZY
    Zeff Yonzon
    Feb 12, 2026
    5.0
    Very fast, make sure to look for coupons online cause I got $25 off $99. Tavner had excellent customer service and as someone not from Oregon the experience was fast, friendly, and convenient.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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