Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Hwy 97 in Bend, OR is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bend, OR or call us at (541) 330-0969.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with various automotive needs.
Product Availability
While many customers found the store had a good selection of parts, there were instances of items being out of stock or incorrect inventory information.
Installation Assistance
Numerous reviews highlighted the staff's willingness to assist with installations, such as batteries and wiper blades, enhancing the overall customer experience.
Mixed Experiences
While many customers had positive interactions, some reported poor service, including unhelpful staff and issues with order fulfillment.
KK
Kim
Jan 3, 2026
5.0
Chris L. is super helpful, thorough, spends his time jumping all over the place to help EVERYONE in such a well juggled manner. He is so kind, patient, and thorough the entire time he is helping multiple people at once. He gives very thorough knowledge and advice that is above and beyond what is standard, and I often see him teaching details to other staff members. This man is holding down the fort and I would give him a raise, not only for the work ethic but the incredible attitude to go along with it too.
RG
Rick Garcia
Dec 31, 2025
5.0
Had a battery issue & Elizabeth helped me get a new one. When I returned the next day to check the alternator, we found out that the battery had low voltage.
Liz helped me again with the exchange for a new one. Blake helped install it.
We tested it again and it was all good (except for the alternator that I have replace). Had a very positive experience with knowledgeable people.
I would highly recommend this store!
TJ
Terri Jefferies
Dec 20, 2025
5.0
My car battery was bad and under warranty. I went to auto zone and all the personnel were very friendly and greeted me. Told them what I needed and they sent me to Chris. He tested my battery and agreed it was bad and promptly started installing a new one. He also cleaned my battery terminals and applied a anti corrosion product at no charge. All this in 40 degree weather. And when he was done he said that's it your ready to go. Didn't pay anything. I highly recommend auto zone in bend for prompt, courteous service. And Chris for going above and beyond.Give that guy a raise. 😊
MC
Mateus Chauvin
Dec 19, 2025
5.0
Braddah Chris was one hammah, informed us island boys how to put on some chains so we don’t die in the snow. Very genuine and cool guy, he deserves one fresh poke bowl and one mean raise.🤙🏽🤙🏽Mahalo
HP
Haley Palmer
Dec 19, 2025
5.0
I pulled up today with a headlight out and staff met me in the parking lot, did a full light check, got me the right bulbs and installed them for me right there. Awesome service! Thanks Chris! Super nice guys and I will continue to come back for all our vehicle needs.