From chip repairs to full windshield replacements, Glass Doctor Auto of SW Portland will get your vehicle back to looking and feeling like new. Our specialists handle every job with care and precision, and we’ll help you navigate the insurance process so your repair gets done right. When we replace your windshield, we include our Windshield Protection Plan at no cost. It covers unlimited chip repairs or the glass cost of a windshield replacement within 12 months of the original installation date. Glass Doctor is part of the Neighborly family of home service providers. Our local glass specialists, backed by Neighborly, bring trusted service to every job. Call the Glass Doctor, We Fix Your Panes®.
Frequently Asked Questions About Glass Doctor Auto of SW Portland
What is your Windshield Protection Plan?
For auto glass, we have the best guarantee in the nation upon installing a new windshield. If you choose our Windshield Protection Plan, you’ll have coverage for a full 12 months. Should you get a rock chip in your new windshield, Glass Doctor will repair it at no cost to you. Our Windshield Protection Plan covers all rock chips received in the first 12 months — no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield at no cost to you for the glass material. Depending upon the type of coverage you purchase at the time of original install, you may be responsible for the cost of labor, adhesive, and moldings.
How long after my windshield gets replaced can I drive away?
Currently, most Glass Doctor locations use urethane with a one-hour safe drive-away time from when the new windshield gets set. No need for blue tape or any holds on washing your car. You are fully protected at the 60-minute mark. Please be sure to check with your local Glass Doctor to ensure the type of urethane being used.
Can you buff scratches out of auto glass?
Scratch removal in auto glass is not a commercially viable solution to the retail market. Basically, it is labor-intensive and not always successful. If the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.
Are windshield replacements free in some states?
Yes. In some states, called Zero-Deductible states, if you have full (comprehensive) coverage, your deductible is waived, and the windshield chip repair or full windshield replacement will be free to the policyholder. Our expert customer service team will help you determine your coverage level and work with your insurance company to verify your coverage level. We can handle the claims process for you, saving you time.
What does Glass Doctor Auto of SW Portland's Windshield Protection Plan cover?
The Windshield Protection Plan covers unlimited rock chip repairs for 12 months and free windshield glass replacement if damage is not repairable. Labor and other costs may apply depending on the coverage purchased.
How long do I have to wait before driving after my windshield replacement?
Most locations use urethane with a safe drive-away time of one hour after windshield installation, with no restrictions like blue tape or car washing.
Can Glass Doctor Auto of SW Portland buff out scratches on auto glass?
Scratch removal is generally not viable for retail customers due to labor intensity and inconsistent results. For more information, contact the local office.
Are windshield replacements free in some states at Glass Doctor Auto of SW Portland?
Yes, in Zero-Deductible states with full comprehensive coverage, windshield repairs or replacements can be free. The customer service team assists with insurance verification and claims processing.
What are the regular business hours of Glass Doctor Auto of SW Portland?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Which payment methods does Glass Doctor Auto of SW Portland accept?
They accept American Express, Cash, Check, Discover, Invoice, Mastercard, Travelers Check, and Visa payment options.
What services related to auto glass does Glass Doctor Auto of SW Portland provide?
Services include windshield repair and replacement, rock chip repair, ADAS calibration, side and back auto glass repair, and hydrophobic coatings among others.
How can nearby health services like Spinal Quest Health Technologies enhance my visit to Glass Doctor Auto of SW Portland?
After auto glass service, you can conveniently visit Spinal Quest Health Technologies nearby for chiropractic or medical care if needed, enhancing your overall care experience.
What nearby recreational facilities can I visit around Glass Doctor Auto of SW Portland?
You can visit fitness gyms like Athletes In Motion, ADAPT Training, and G3 Fitness nearby for workouts before or after your car service.
Are there any local businesses related to home services near Glass Doctor Auto of SW Portland that I might find useful?
Yes, neighboring businesses like Apollo Plumbing, Heating & Air Conditioning and United Water Restoration Group offer home services you might need.