Gerber Collision & Glass

Reviews

• TB

  Terisa Brown

  Oct 23, 2025
  5.0
  Dealing with auto repairs, particularly following an accident is bound to be stressful, but Laura Riggs and Andrew (I'm sorry, I don't have a last name) have been so kind and helpful. They have helped to ease our way through this complicated, confusing, and time-consuming process. Our family appreciates the extra care they've given us.
• OB

  Oceana Berry

  Sep 24, 2025
  5.0
  Everyone is really professional and courteous. Helped with knowledge and expertise to get my jeep back on the road!
• DD

  Dave

  Sep 20, 2025
  1.0
  Can not be trusted. After my car repair completed and paid in FULL, Gerber came back and bill me again for an account/billing error they missed. Threaten creditor and legal action for there own quoting and billing mistake.
• HD

  Howard Dogg

  Sep 2, 2025
  5.0
  5 stars is not nearly enough for how far above and beyond this shop went for me. In particular, Andrew. My vehicle was a total loss. That in and of itself was devastating to me, because while physically “it’s just a vehicle”, emotionally it meant so much more. I bought my fully loaded and lifted 2016 Jeep Wrangler as not only a retirement gift for myself, but to start the next journey my soul dog Howard and I would embark on, after all, we’d now be together 24/7, in a new state, and so many possibilities. That adventure lasted 8 years. I lost my boy Howard in November of 2024. I haven’t been the same since, but at least I had memories and our Jeep. Now my Jeep was totaled and I had to remove everything from it. It felt like I was losing my dog all over again and now he and our Jeep were going to be gone. There were a couple items from the Jeep that were particularly difficult to remove. I brought tools, but I didn’t have the right ones and quite honestly I was having a hard time keeping it together. That’s when Andrew stepped up, tools in hand to help. He didn’t have to. That’s not something they typically do once a vehicle has been deemed totaled, but he did. He let his compassion guide him. I helped as much as I could, but Andrew really made the difference and before I knew it, we were done and everything that meant the most to me, that I could keep from our Jeep, was going home with me. This review hardly seems like enough for what Andrew did, but I hope that after someone reads it, they’ll feel like this shop is really the one who cares about what they’re going through.
• MQ

  Mr Quez

  Aug 26, 2025
  1.0
  “This has been the worst customer service experience I’ve ever had. The woman who answers the phone is extremely unprofessional and speaks to customers in a condescending manner. I received an estimate over two weeks ago, yet it still hasn’t been sent to my insurance company. I even called last week to follow up, and nothing was done. It feels like they try to pressure you into getting your car repaired there by withholding the estimate until the last minute. I would never recommend this place for work or even an estimate. Stay far away.”

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