Business Details
About
Towing Service Station
As a local family owned and operated company, we pride ourselves in our prompt services, and in offering a high level of customer satisfaction.
We're have 24/7 towing service available and offer a list of emergency roadside assistance services that includes winch outs, battery and gas deliveries, tire changing, auto lockouts, on the road mechanical repairs, and more! We utilize several tow trucks and trailers including heavy duty tow trucks; in addition to flatbed, lowboy, and landoll trailers.
Superior Towing Inc. is renown for thorough accident cleanup and salvaging. We assist in all aspects of cleanup and have skid steers, forklifts for property restoration; and multiple refrigerated trailers, and dry vans for cargo storage.
Location
Hours
Reviews
4.9
204 reviews
5 stars
190
4 stars
9
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Timeliness
Customers frequently praised the quick response times of the towing service, often noting that help arrived much faster than expected.
Customer Service
Numerous reviews highlighted the friendly, professional, and compassionate demeanor of the staff, making stressful situations more manageable for customers.
Professionalism
Drivers were consistently described as knowledgeable and skilled, with many going above and beyond to assist customers beyond just towing.
Overall Satisfaction
The majority of reviews expressed high levels of satisfaction with the service, recommending Superior Towing for its reliability and quality of care.
- CLCraig LaymanOct 23, 20255.0I am okay, but I ran into this guard rail this morning with my Ford Maverick pick up truck and did some damage to the vehicle. Superior towing came out and picked me and my truck promptly and very friendly.
- JAJulie AndersonOct 15, 20255.0We broke down on busy freeway and called AAA, which directed us to this business. Usually it takes hrs to get towed. Jake was there in about an hr from calling. He was prompt, polite, friendly, courteous and new what he was doing. Definitely recommend.
- CTCody ThompsonOct 14, 20255.0My car broke down today on my way into Baker City. After calling Superior Towing dispatch they assigned Terry to come help me out. Before he headed out Terry called me to verify where I was and what was the situation so he could make sure to bring the right tow truck and anything else that would be needed. Terry showed up super quick and hooked up my vehicle. He let me and my dog ride in the cab with him on the way into town, we had a great chat which helped take my mind off the car being broken. He was super friendly, took me to the auto shop I had chosen and since it was after hours included his business card with my keys in the after hours drop box just in case the shop had any questions. After all that he gave me and my pup a ride to our hotel. Overall extremely professional and friendly encounter on what was a pretty stressful day. I'd recommend Superior Towing to anyone in the area. Great service and reasonable prices. Thanks Terry!
- EDEmmanuel DanielsOct 2, 20255.0Terry is a nice guy. He helped us out and we’re very happy with his help.”
- RCRichard ChavesOct 2, 20255.0I recently experienced truly outstanding customer services from Kris at Superior Towing. After a long drive in our pickup pulling our fifth-wheel RV, we stopped at a grocery store in Baker City. When we returned to our pickup, it would not start. It was after 5:00pm. I made one call to Superior Towing. Within fifteen minutes, Kris arrived. First, he pulled our pickup to the repair shop I asked him to take it to. Then, he went back to their shop, got a different towing truck and he towed our fifth-wheel up to our house and parked it in the driveway! Great friendly service at a reasonable price. Thank you Superior Towing.
Frequently Asked Questions About Superior Towing Inc.
What services does Superior Towing Inc. provide?
Superior Towing Inc. offers emergency towing, roadside assistance including winch outs, battery and gas deliveries, tire changing, auto lockouts, and on-road mechanical repairs, along with accident cleanup and cargo storage solutions.
Is Superior Towing Inc. available 24/7?
Yes, Superior Towing Inc. operates 24 hours a day, 7 days a week to provide prompt towing and roadside assistance services.
What types of equipment does Superior Towing Inc. use?
They use several tow trucks and trailers, including heavy-duty tow trucks, flatbed, lowboy, and landoll trailers, as well as skid steers and forklifts for accident cleanup and property restoration.
Where is Superior Towing Inc. located?
It is located at 2320 Balm St, Baker City, Oregon, 97814-3042, USA.
Which payment methods are accepted at Superior Towing Inc.?
They accept American Express, cash, check, MasterCard, and Visa.
Does Superior Towing Inc. offer services in languages other than English?
Yes, they provide services in both English and Spanish.
How can I contact Superior Towing Inc.?
You can reach them by phone at +1 541-523-4070 or visit their website at https://superiortowingbaker.co.
What nearby automotive service options are available near Superior Towing Inc.?
Nearby automotive services include Baker Brothers Mobile Tire LLC for tires and car wash, Blue Collar Auto Repair and Hills Auto Repair for auto repairs, and E-Z Computer Repair for IT and computer repair services.
Are there dining options near Superior Towing Inc. where customers can eat while waiting?
Yes, several nearby dining options include Tacos Don Pedro, TacoTime, Pineapple Express Hawaiian BBQ, Starbucks, The Mother Lode, The Express, and Steve's Cafe, offering a variety of cuisines from Mexican to American and coffee drinks.
What nearby amenities can be useful for customers of Superior Towing Inc.?
Customers can find nearby amenities such as the USPS post office, Safeway supermarket and pharmacy, Wells Fargo ATM, and lodging options like Rodeway Inn and Quality Inn, making it convenient for errands or accommodation.