Business Details
About
Towing Service Station
As a local family owned and operated company, we pride ourselves in our prompt services, and in offering a high level of customer satisfaction.
We're have 24/7 towing service available and offer a list of emergency roadside assistance services that includes winch outs, battery and gas deliveries, tire changing, auto lockouts, on the road mechanical repairs, and more! We utilize several tow trucks and trailers including heavy duty tow trucks; in addition to flatbed, lowboy, and landoll trailers.
Superior Towing Inc. is renown for thorough accident cleanup and salvaging. We assist in all aspects of cleanup and have skid steers, forklifts for property restoration; and multiple refrigerated trailers, and dry vans for cargo storage.
Location
Hours
Reviews
4.9
206 reviews
5 stars
192
4 stars
9
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Response Time
Customers consistently praised the quick response times, often noting that help arrived within 30 minutes to an hour.
Customer Service
Many reviews highlighted the friendly, professional, and caring demeanor of the staff, particularly drivers like Terry and Kris.
Professionalism
The team was frequently described as knowledgeable and efficient, handling towing and roadside assistance with expertise.
Going Above and Beyond
Several customers noted instances where drivers went out of their way to provide additional help, such as offering rides or assisting with repairs.
- MTMelissa TolsonDec 31, 20255.0JB and Terry rescued us from the side of the road on 84W when my Tahoe broke down! They helped me navigate a bit of a towing scam - watch out for 1800 numbers online that are basically a finder service. If I hadn't called Superior directly (thanks to the OSP officer that stopped for us) I wouldn't have figure out that the 'company' I was talking to for an hour was actually just calling around trying to find a cheaper rate. I was happy to pay Superior's fee and they delivered my truck to the shop after hours, no hassle to me.
- JRJamie RansomDec 26, 20255.0You guys saved me on the 5th. Stuck about 15 miles out of baker city and my roadside assistance completely failed me. Called and within 30 minutes you were out to me in a snowstorm. Quite literally saved me. Thanks 🙏 a million.
- CLCraig LaymanOct 23, 20255.0I am okay, but I ran into this guard rail this morning with my Ford Maverick pick up truck and did some damage to the vehicle. Superior towing came out and picked me and my truck promptly and very friendly.
- JAJulie AndersonOct 15, 20255.0We broke down on busy freeway and called AAA, which directed us to this business. Usually it takes hrs to get towed. Jake was there in about an hr from calling. He was prompt, polite, friendly, courteous and new what he was doing. Definitely recommend.
- CTCody ThompsonOct 14, 20255.0My car broke down today on my way into Baker City. After calling Superior Towing dispatch they assigned Terry to come help me out. Before he headed out Terry called me to verify where I was and what was the situation so he could make sure to bring the right tow truck and anything else that would be needed. Terry showed up super quick and hooked up my vehicle. He let me and my dog ride in the cab with him on the way into town, we had a great chat which helped take my mind off the car being broken. He was super friendly, took me to the auto shop I had chosen and since it was after hours included his business card with my keys in the after hours drop box just in case the shop had any questions. After all that he gave me and my pup a ride to our hotel. Overall extremely professional and friendly encounter on what was a pretty stressful day. I'd recommend Superior Towing to anyone in the area. Great service and reasonable prices. Thanks Terry!
Frequently Asked Questions About Superior Towing Inc.
What services does Superior Towing Inc. provide?
Superior Towing Inc. offers emergency towing, roadside assistance including winch outs, battery and gas deliveries, tire changing, auto lockouts, and on-road mechanical repairs, along with accident cleanup and cargo storage solutions.
Is Superior Towing Inc. available 24/7?
Yes, Superior Towing Inc. operates 24 hours a day, 7 days a week to provide prompt towing and roadside assistance services.
What types of equipment does Superior Towing Inc. use?
They use several tow trucks and trailers, including heavy-duty tow trucks, flatbed, lowboy, and landoll trailers, as well as skid steers and forklifts for accident cleanup and property restoration.
Where is Superior Towing Inc. located?
It is located at 2320 Balm St, Baker City, Oregon, 97814-3042, USA.
Which payment methods are accepted at Superior Towing Inc.?
They accept American Express, cash, check, MasterCard, and Visa.
Does Superior Towing Inc. offer services in languages other than English?
Yes, they provide services in both English and Spanish.
How can I contact Superior Towing Inc.?
You can reach them by phone at +1 541-523-4070 or visit their website at https://superiortowingbaker.co.
What nearby automotive service options are available near Superior Towing Inc.?
Nearby automotive services include Baker Brothers Mobile Tire LLC for tires and car wash, Blue Collar Auto Repair and Hills Auto Repair for auto repairs, and E-Z Computer Repair for IT and computer repair services.
Are there dining options near Superior Towing Inc. where customers can eat while waiting?
Yes, several nearby dining options include Tacos Don Pedro, TacoTime, Pineapple Express Hawaiian BBQ, Starbucks, The Mother Lode, The Express, and Steve's Cafe, offering a variety of cuisines from Mexican to American and coffee drinks.
What nearby amenities can be useful for customers of Superior Towing Inc.?
Customers can find nearby amenities such as the USPS post office, Safeway supermarket and pharmacy, Wells Fargo ATM, and lodging options like Rodeway Inn and Quality Inn, making it convenient for errands or accommodation.