Brand Certified
Enterprise Rent-A-Car
4.1(354 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
520 SW Ellsworth St, Albany, OR
97321, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(541) 928-0000
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/or/albany-4614.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Albany, OR? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Albany location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
354 reviews
5 stars
220
4 stars
52
3 stars
22
2 stars
11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Sam and Ian who went above and beyond.
Vehicle Issues
Several reviews highlighted problems with the rental vehicles, including maintenance issues, cleanliness, and not having the correct vehicle available.
Reservation Problems
Customers frequently reported issues with reservations, such as not having the reserved vehicle ready, long wait times, and poor communication regarding requirements.
Mixed Experiences
While some customers had positive experiences, others expressed frustration with the service, indicating inconsistency in the quality of service across visits.
- LJLyxe JamesFeb 25, 20265.0I never want to *need* a rental, but all the staff here were super friendly and helpful. They squeezed me in when my car was in the shop, dealt with insurance for me, and shuttled me from the auto shop. I highly recommend them.
- JPJerry PomeroyFeb 25, 20265.0Clean vehicle, very accommodating business. Made an uncomfortable situation with my damaged vehicle easier to deal with
- CHChanel HaiolaFeb 7, 20265.0Exceptional customer service! The representative who assisted me was extremely knowledgeable and made the entire process seamless. It was a great experience overall, and I was especially impressed that they remembered me and our previous conversations, even after several days had passed.
- AAAnthonyFeb 2, 20263.0They said they had with 5th wheel capability. They do not. Haven't ever, according to the manager.
- MCmerle corsonJan 9, 20261.0We had to get a rental car cause a dear hit the side of our car and the car we got had issues. The manager tried to blame my girlfriend and said it was her fault and they would charge us for a tow to there lot to drop it off. I used my roadside assistance to have the battery jumped, like I told the lady it was a bad batter needed a new one. Got it jumped, the driver said it is a very bad battery, if I could give 0 stars I would. Never going back to them
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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