Enterprise Rent-A-Car

4.2
268 reviews
Get DirectionsCallWebsite

Business Details

1150 Provincial Rd, Windsor, ON
N8W 5W2, Canada
(519) 250-9005
https://www.enterprise.ca/en/car-rental-locations/ca/on/south-windsor-c114.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Windsor, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Windsor location today.

Location

Enterprise Rent-A-Car
1150 Provincial Rd, Windsor, ON
N8W 5W2, Canada

Hours

Reviews

4.2
268 reviews
5 stars
188
4 stars
34
3 stars
3
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and accommodating, although some reported negative experiences with specific employees.

Vehicle Condition

Many customers appreciated the cleanliness and maintenance of the cars, but there were complaints about receiving vehicles in poor condition or not as booked.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of booked vehicles and unexpected charges.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor customer service and unprofessional behavior from some staff.
  • NH
    nasra hassan
    4 days ago
    5.0
    Best enterprise location!!
  • AW
    Al From Windsor
    Dec 12, 2025
    5.0
    The staff here are all great, great customer service, friendly people
  • SM
    Salah Mohamed
    Dec 9, 2025
    5.0
    We love Enterprise the most because staff are always friendly and professional
  • HM
    Hania Manouzi
    Dec 6, 2025
    5.0
    I can’t thank the staff enough for being so kind and courteous. From the moment I arrived, everyone was friendly, welcoming, and incredibly professional. The check-in process was quick and completely stress-free. The car was spotless, comfortable, and in great condition. Pricing was clear and fair, and returning the vehicle was just as easy as picking it up. I’ve been renting cars for over 10 years, and this truly stands out as one of the best experiences I’ve ever had. The entire team went above and beyond, and they absolutely deserve the highest praise.
  • MA
    M4 A16
    Oct 31, 2025
    1.0
    One of the staff members had a very inappropriate attitude when dealing with customers — making dismissive and disrespectful remarks. I’m not sure if he’s a manager, but he acted quite immature, almost like a teenager. (Brown skin, curly hair.) The car I received was completely different from the one I booked on the Enterprise website. In addition, a specific insurance plan was added without my consent, which caused the total monthly rental cost to rise from about $800 to nearly $3,000. The staff member who handled this process was the same person mentioned in point #1. I only proceeded with this rental because of my company’s schedule, but overall, it was an extremely frustrating and unpleasant experience. Even though I made the online reservation and completed the check-in process in advance, the car was not ready at all, and it was just a complete waste of time.
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Windsor offer?

They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Windsor?

The location is at 1150 Provincial Rd, Windsor, ON, N8W 5W2, Canada.