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Enterprise Rent-A-Car

4.1
(679 reviews)
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Business Details

1014 Tecumseh Rd E, Windsor, ON
N8X 2S7, Canada
(519) 966-8500
https://www.enterprise.ca/en/car-rental-locations/ca/on/windsor-west-c111.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Windsor, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Windsor West location today.

Location

Enterprise Rent-A-Car
1014 Tecumseh Rd E, Windsor, ON
N8X 2S7, Canada

Hours

Reviews

4.1
679 reviews
5 stars
439
4 stars
88
3 stars
32
2 stars
14
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with several specific employees receiving commendations for their exceptional service.

Rental Experience

Overall, customers reported a smooth and efficient rental process, with clean and well-maintained vehicles, although some noted issues with vehicle availability and cleanliness.

Reservation Issues

Several customers experienced problems with reservations, including unfulfilled bookings and receiving different vehicle types than what was reserved.

Mixed Feedback

While many reviews were positive, there were notable complaints regarding poor customer service experiences, particularly related to management and handling of issues.
  • AA
    AMER ABDUllAH
    Feb 24, 2026
    5.0
    I had an excellent experience with this Enterprise branch. The entire team is professional, but I especially want to highlight the young man who helped me; he was exceptionally polite, kind, and demonstrated high ethical standards. I was also impressed by how the team maintains their standards. I highly recommend this location for their outstanding service and respectful staff.
  • WW
    Windsor Weddings
    Feb 22, 2026
    1.0
    they are only open 3 hours on a SATURDAY, a crazy busy day. there are so many people in line ive been sitting here over an hour. ridiculous whoever staffs this and makes these hours. i will never use this company again.
  • NL
    nancy L'etoile
    Feb 19, 2026
    5.0
    Excellent customer service. Was in and out quickly and they drove me where I needed to go when I dropped off the rental.
  • MR
    Mary Rodgers
    Feb 15, 2026
    5.0
    My car was in the shop, and the collision centre arranged a loaner through Enterprise. A very friendly Enterprise employee picked me up and drove me to their location so I could collect the rental. It was quite busy, but the staff handled everything professionally, keeping customers updated. When it was my turn, they processed the paperwork quickly, reviewed the car with me, and I was on my way. The vehicle itself was very clean and comparable to the one I own, which was in the shop. When my car was ready, I simply left the rental at the collision centre with the key. It was that easy. Enterprise came to pick it up. A few days later, they followed up by phone to let me know everything was in order and that the deposit on my credit card would be reversed. Very smooth experience, and I loved the customer service. Thanks, Enterprise!
  • AA
    Annie
    Jan 30, 2026
    5.0
    Enterprise Rental consistently delivers an exceptional experience. The entire staff is incredibly attentive, professional, and genuinely caring, always going above and beyond to ensure everything runs seamlessly. Their customer service is top-tier, friendly, and proactive, making the entire process stress-free and enjoyable. Jake, in particular, deserves special recognition for going above and beyond numerous times — his dedication and willingness to help truly set the standard for excellence. Because of the outstanding team and service, I will always be coming back. Highly recommend Enterprise to anyone looking for a seamless and enjoyable rental experience!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Windsor West?

Enterprise Rent-A-Car in Windsor West offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks.

Where is Enterprise Rent-A-Car located in Windsor?

It is located at 1014 Tecumseh Rd E, Windsor, ON N8X 2S7, Canada.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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