Need a rental car in Windsor, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Windsor West location today.
Many customers praised the staff for being friendly, professional, and helpful, with several specific employees receiving commendations for their exceptional service.
Rental Experience
Overall, customers reported a smooth and efficient rental process, with clean and well-maintained vehicles, although some noted issues with vehicle availability and cleanliness.
Reservation Issues
Several customers experienced problems with reservations, including unfulfilled bookings and receiving different vehicle types than what was reserved.
Mixed Feedback
While many reviews were positive, there were notable complaints regarding poor customer service experiences, particularly related to management and handling of issues.
AA
AMER ABDUllAH
Feb 24, 2026
5.0
I had an excellent experience with this Enterprise branch. The entire team is professional, but I especially want to highlight the young man who helped me; he was exceptionally polite, kind, and demonstrated high ethical standards. I was also impressed by how the team maintains their standards. I highly recommend this location for their outstanding service and respectful staff.
WW
Windsor Weddings
Feb 22, 2026
1.0
they are only open 3 hours on a SATURDAY, a crazy busy day. there are so many people in line ive been sitting here over an hour. ridiculous whoever staffs this and makes these hours. i will never use this company again.
NL
nancy L'etoile
Feb 19, 2026
5.0
Excellent customer service. Was in and out quickly and they drove me where I needed to go when I dropped off the rental.
MR
Mary Rodgers
Feb 15, 2026
5.0
My car was in the shop, and the collision centre arranged a loaner through Enterprise. A very friendly Enterprise employee picked me up and drove me to their location so I could collect the rental.
It was quite busy, but the staff handled everything professionally, keeping customers updated. When it was my turn, they processed the paperwork quickly, reviewed the car with me, and I was on my way. The vehicle itself was very clean and comparable to the one I own, which was in the shop.
When my car was ready, I simply left the rental at the collision centre with the key. It was that easy. Enterprise came to pick it up. A few days later, they followed up by phone to let me know everything was in order and that the deposit on my credit card would be reversed.
Very smooth experience, and I loved the customer service. Thanks, Enterprise!
AA
Annie
Jan 30, 2026
5.0
Enterprise Rental consistently delivers an exceptional experience. The entire staff is incredibly attentive, professional, and genuinely caring, always going above and beyond to ensure everything runs seamlessly. Their customer service is top-tier, friendly, and proactive, making the entire process stress-free and enjoyable. Jake, in particular, deserves special recognition for going above and beyond numerous times — his dedication and willingness to help truly set the standard for excellence. Because of the outstanding team and service, I will always be coming back. Highly recommend Enterprise to anyone looking for a seamless and enjoyable rental experience!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Windsor West?
Enterprise Rent-A-Car in Windsor West offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks.
Where is Enterprise Rent-A-Car located in Windsor?
It is located at 1014 Tecumseh Rd E, Windsor, ON N8X 2S7, Canada.
What are the operating hours for Enterprise Rent-A-Car in Windsor West?
They are open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 12:00 PM.
Can I pick up a rental car from Windsor Airport through this location?
Yes, Enterprise Rent-A-Car offers airport pick up services.
What payment options are accepted at Enterprise Rent-A-Car in Windsor West?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
How can nearby Alamo car rental agency help me when visiting Enterprise Rent-A-Car?
If Enterprise's vehicle options are limited, you can consider nearby Alamo for alternative car rental choices in Windsor.
Are there nearby automotive service providers close to Enterprise Rent-A-Car?
Yes, nearby automotive services include Heritage Tire for tire repair, Five Star Oil Change for oil changes, and Rocky Motors for automotive repairs.
What community services are near Enterprise Rent-A-Car that I might visit before or after renting a car?
Nearby you can find Family Services Windsor-Essex for counseling and social services, Windsor Pride Community for charity support, and CARE for International Workers assistance.
How can the nearby SN's Kitchen restaurant enhance my visit to Enterprise Rent-A-Car?
You can enjoy a meal or refreshments at SN's Kitchen, conveniently located nearby, before or after renting your vehicle.
Does Enterprise Rent-A-Car Windsor West offer services in English?
Yes, the primary language of service is English.
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