Enterprise Rent-A-Car

4.3
262 reviews

About

Car Rental AgencyVan Rental
Need a rental car in Welland, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Welland location today.

Location

Enterprise Rent-A-Car
871 Niagara St, Welland, ON
L3C 6Y1, Canada

Hours

Reviews

4.3
262 reviews
5 stars
190
4 stars
25
3 stars
9
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including unpleasant odors and unclean interiors.

Reservation Issues

Customers reported problems with reservations, including receiving different vehicles than booked and unexpected charges.

Mixed Experiences

While many had positive experiences, some customers expressed frustration with service inconsistencies and communication issues.

Refund and Charges

There were complaints regarding delayed refunds and unexpected charges after rentals, leading to dissatisfaction.
  • OU
    Olivier Uwishema
    Oct 24, 2025
    5.0
    Tabitha was amazing! She was friendly, professional, and made the rental process quick and easy. Her great attitude and helpful service truly made a difference — thank you, Tabitha!
  • DM
    Deidre Martin
    Oct 20, 2025
    5.0
    Please do not hesitate to use this Enterprise Truly incredible service experience! 10 out of 10! Thank you
  • CL
    Courtney Laramee-bottenfield
    Oct 7, 2025
    1.0
    If I could give this place a 0 star I would. I had an appointment at sick kids hospital in toronto for my autistic son on September 15th. We went to rent a vehicle to get us there. My mom's husband is the licensed driver, and my mom was using her card online to make the payment. The payment came out got a confirmation email and everything but when we went to pick up the car they refused to give it to us because the names on the license and credit card didn't match. Said it would take 7-14 business days for the money to be put back into the account. Here we are, October 7th and the money is still not back and enterprise is doing nothing but giving us the run around. 100% not impressed and do not recommend this company.
  • AS
    Abubakkar Siddique
    Oct 1, 2025
    1.0
    If you rent here, brace yourself for a masterclass in incompetence. The bespectacled employee conveniently neglected to document the rear bumper, preferring instead to inundate me with irrelevant chatter. Predictably, upon return, Enterprise “miraculously” discovered damage and extorted nearly $400 from me. When I requested a review, their official response was: “We don’t have a picture of the rear end.” Astonishing isn’t that the very essence of your job? Pathetic. Document every inch yourself, or be prepared to finance their negligence.
  • LB
    Lori Bedard
    Oct 1, 2025
    5.0
    Welland Enterprise is my go to rental location whenever I am visiting the area. Great service, professional staff, clean vehicles.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Welland, ON?

Enterprise Rent-A-Car in Welland offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is the Enterprise Rent-A-Car location in Welland?

The Welland location is at 871 Niagara St, Ste 6, Welland, ON, L3C 6Y1, Canada.