Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Welland, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Welland location today.
Location
Hours
Reviews
4.3
262 reviews
5 stars
190
4 stars
25
3 stars
9
2 stars3
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including unpleasant odors and unclean interiors.
Reservation Issues
Customers reported problems with reservations, including receiving different vehicles than booked and unexpected charges.
Mixed Experiences
While many had positive experiences, some customers expressed frustration with service inconsistencies and communication issues.
Refund and Charges
There were complaints regarding delayed refunds and unexpected charges after rentals, leading to dissatisfaction.
- OUOlivier UwishemaOct 24, 20255.0Tabitha was amazing! She was friendly, professional, and made the rental process quick and easy. Her great attitude and helpful service truly made a difference — thank you, Tabitha!
- DMDeidre MartinOct 20, 20255.0Please do not hesitate to use this Enterprise Truly incredible service experience! 10 out of 10! Thank you
- CLCourtney Laramee-bottenfieldOct 7, 20251.0If I could give this place a 0 star I would. I had an appointment at sick kids hospital in toronto for my autistic son on September 15th. We went to rent a vehicle to get us there. My mom's husband is the licensed driver, and my mom was using her card online to make the payment. The payment came out got a confirmation email and everything but when we went to pick up the car they refused to give it to us because the names on the license and credit card didn't match. Said it would take 7-14 business days for the money to be put back into the account. Here we are, October 7th and the money is still not back and enterprise is doing nothing but giving us the run around. 100% not impressed and do not recommend this company.
- ASAbubakkar SiddiqueOct 1, 20251.0If you rent here, brace yourself for a masterclass in incompetence. The bespectacled employee conveniently neglected to document the rear bumper, preferring instead to inundate me with irrelevant chatter. Predictably, upon return, Enterprise “miraculously” discovered damage and extorted nearly $400 from me. When I requested a review, their official response was: “We don’t have a picture of the rear end.” Astonishing isn’t that the very essence of your job? Pathetic. Document every inch yourself, or be prepared to finance their negligence.
- LBLori BedardOct 1, 20255.0Welland Enterprise is my go to rental location whenever I am visiting the area. Great service, professional staff, clean vehicles.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Welland, ON?
Enterprise Rent-A-Car in Welland offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is the Enterprise Rent-A-Car location in Welland?
The Welland location is at 871 Niagara St, Ste 6, Welland, ON, L3C 6Y1, Canada.
What are the operating hours for Enterprise Rent-A-Car in Welland?
The rental office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car Welland?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Welland offer any special services?
Yes, they offer airport pick up service in addition to car and van rentals.
How can I contact Enterprise Rent-A-Car in Welland?
You can call them at +1 905-735-5300 for inquiries and reservations.
Where can I find restaurant options near Enterprise Rent-A-Car in Welland?
Nearby restaurants include Everest Tandoori Kitchen for Indian cuisine, M.T. Bellies for Canadian dishes and pub atmosphere, and Wild Wing Welland, a popular sports bar and restaurant.
Are there any fitness or wellness places near Enterprise Rent-A-Car Welland?
Yes, Kinetic Synergy is nearby offering gym, sports, and yoga studio facilities to help you stay active.
What nearby accommodations are available around Enterprise Rent-A-Car in Welland?
Travelodge by Wyndham Welland is a nearby hotel where customers can stay before or after their trip.
How can nearby transit or services help me visit Enterprise Rent-A-Car in Welland?
Nearby mobile phone stores like Fido and Rogers can assist customers with connectivity and directions if needed, ensuring a smooth visit to the rental location.