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Enterprise Rent-A-Car

4.4
(272 reviews)

Business Details

195 Union St E, Waterloo, ON
N2J 1C4, Canada
(519) 888-6175

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Waterloo, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union Street location today.

Location

Enterprise Rent-A-Car
195 Union St E, Waterloo, ON
N2J 1C4, Canada

Hours

Monday7:30 AM - 5:00 PM
Tuesday7:30 AM - 5:00 PM
Wednesday7:30 AM - 5:00 PM
Thursday7:30 AM - 5:00 PM
Friday7:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

4.4
272 reviews
5 stars
216
4 stars
15
3 stars
8
2 stars
4
1 star
29
  • AA
    Adebisi Mustapha Alade
    1 day ago
    4.0
    Was quick and fast. Great customer service too.
  • AS
    Ajay Sundaresan
    Apr 13, 2026
    5.0
    Hands down has to be the best enterprise in the area, I’ve rented all across KWC, but Xavier and his team are the best by far!
  • RR
    Rakesh Vanmali Rana
    Apr 10, 2026
    5.0
    It was wonderful experience with this location Enterprise for rentba car. Customer service personnel were very pleasant and co- operative, specially Xavier. They understand my need and provided me right car for me and my family. G70 Genesis was my rental car, which loved it for it extreme features. I recommend this car to buy as if your lov one is driving this car then car will never let them into accident. Car has super safety features.
  • JP
    Jane Pritchard
    Apr 8, 2026
    5.0
    Excellent customer service and spotlessly clean vehicles. Very satisfied with Enterprise.
  • ME
    Mike & Em
    Mar 30, 2026
    2.0
    *RESOLVED* Posting as warning for other customers to double check and triple check reciepts. The agents are usually really quick to finalize payments and don't really explain charges upon return so up to Renter due diligence to triple check even though Agents should be taking time to go through changes in initial booking costs, in the case they have gone up for some reason. CHARGED DOUBLE (unexpected) I am a very regular renter from this location. The other day I rented a vehicle and returned next day. They ended up charging me 2 full days instead of 1 day and didnt even bother to explain to me the charge. Based on another recent review it seems they've done this before. Same day my husband, who is also a regular renter, discovered they charged him double as well! He did call and they fixed but someone should have caught it. The vehicle also had a overdue service message pop up of over 5000km overdue. Not the first time this has happened either. But I was in a rush so did not bother to ask to switch out vehicle. Vehicle interior also was not that clean (coffee spill in cup holder which was bit sticky). The Assistant Manager Bhoomika is always very nice to us though. I appreciate her great customer service. She is very accommodating! Other staff can learn from her. Called them and thankfully they were able to refund me for the 2nd day charge.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Waterloo, ON?

Enterprise Rent-A-Car is located at 195 Union St E, Waterloo, ON, N2J 1C4, Canada.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 7:30 AM to 5:00 PM Monday through Friday.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified April 26, 2026Yext Knowledge Graph
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