Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Waterloo, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union Street location today.
Location
Hours
Reviews
4.4
243 reviews
5 stars
193
4 stars
13
3 stars
8
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Vehicle Quality
While some vehicles were reported as clean and well-maintained, others had issues such as cleanliness and mechanical problems.
Booking Issues
Several reviews mentioned problems with vehicle availability and unexpected charges, leading to frustration among customers.
Mixed Experiences
Customers had varied experiences at different locations, with some locations receiving high praise while others were criticized for poor service.
- JLJenn Lefevre3 days ago5.0This rental on union st is the BEST, this was my first time using them, they helped me out getting into a nice car, of course i was being picky lol.. But the assistant Bhoomika worked her magic and got me a nice rental, even though i was being picky. This rental place has the best friendly and nicest staff ever, they are welcoming, and always greet ya when you enter, and when you drop off the rental, they ask you how the car treated ya. What can i say, best rental ever, i didn't even wanna give it back!! lol Xavier Anumon is polite and asked how the drive was and if there were any problems driving it. No, the car was perfect. I'll be back for sure!! Thank you again :)
- KSKrissy Struth6 days ago5.0Just recently rented a Van from this location and Xavier was super helpful and accommodating! His people skills were amazing and he’s great with customers even tho the location was super busy when we arrived. He greeted my mom and I with a smile and was ready to help us.thank you Xavier Kristen and Sheri
- BBBimboDec 30, 20255.0I rented a car for a week and asked for winter tires a day before pickup, the staff were really kind enough to make sure my request was granted even though it was last minute. Everyone was nice and looked after me. When I returned the car, they gave me a ride back home which I thought was really sweet.
- RSRakesh SeeburnDec 13, 20251.0Unprofessional, I took a car where I got break down ,when I call the place I took the vehicle in waterloo. They make me wait 47 mins the time was 11.47am and when I call them back from different phone the office was closed at 12pm .I call the hotline customer care they told me they will call me and resolve the issue next day .I never received a call such as .I car was sleeping for 3 days ....No More enterprise and I did complain the issue to my insurance.
- AMAbram MartensDec 11, 20255.0I had a wonderful experience renting from this company.They did not have the car in stock that was on the website.So the lady and the assistant manager (BK?)went above and beyond to make sure that I was happy with a different vehicle, and sweetened up my deal.They have truly a remarkable team that needs a raise)without raising my price on the vehicle;). The price was amazing too, thank you so much. PS the 2 ladies really know how to make customers feel cared for. I they get huge Christmas bonuses.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Waterloo, ON?
Enterprise Rent-A-Car is located at 195 Union St E, Waterloo, ON, N2J 1C4, Canada.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:30 AM to 5:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer in Waterloo?
Enterprise Rent-A-Car offers a wide range of vehicles with flexible rental options including car and van rentals.
How can I contact Enterprise Rent-A-Car in Waterloo?
You can contact Enterprise Rent-A-Car by calling +1 519-888-6175.
Where can I book rental cars at low rates from Enterprise in Waterloo?
You can book rental cars at low rates online through the Enterprise deals page: https://www.enterprise.ca/en/car-rental/deals.html
Are there other car rental agencies near Enterprise Rent-A-Car on Union Street in Waterloo?
Yes, nearby car rental agencies include Alamo, Discount Car, Avis Rent A Car, Budget Car Rental, and Thrifty Car Rental, providing you multiple options to choose from.
Which nearby gas stations can I use when renting a car from Enterprise in Waterloo?
Ultramar, located near Enterprise Rent-A-Car, offers gas, convenience store items, and car wash services convenient for renters.
What nearby amenities or services are available around Enterprise Rent-A-Car in Waterloo?
Nearby amenities include TD Canada Trust Branch and ATM for banking, Pharmasave Central pharmacy, and various retail stores, making errands convenient during your rental period.
Can I find nearby attractions or places to visit when renting a car from Enterprise in Waterloo?
Yes, you can visit attractions like Bristol Street Nightclub and Casino or enjoy a coffee break at Cafe Pyrus Outpost nearby before or after your rental.