Enterprise Rent-A-Car

Reviews

• YC

  Y David Carrazana

  Mar 24, 2026
  5.0
  The guy on the counter was awesome, and the car also great, fully recommended
• LG

  Liza Gan

  Mar 8, 2026
  5.0
  Recommend the Billy Bishop branch for all car rentals because staff are always courteous and reliable. I have great experience every time I rent a car.
• EG

  ENTRAYGUES Jean Gabriel

  Feb 17, 2026
  5.0
  One of my best experience with Enterprise. Brand new car, very friendly staff. 15 min from landing to seat into this car. Thanks
• EM

  Erin McCarroll

  Feb 15, 2026
  5.0
  Such a great experience with Alister at Billy Bishop! I rent from you guys a lot because of the customer service I always receive! Always rent from them! Also shout out to Justin who always takes care of me as well!
• OE

  Omar Elgammal

  Feb 7, 2026
  1.0
  Booked and guaranteed a higher vehicle class, confirmed the day before. When I arrived, Allister Lobo gave me a smaller, inferior car at the same price. He tried to convince me it was the “same class” and implied I’d have no recourse if I took it. A classic bait-and-switch, especially when I had no real option at the counter. The car was in poor condition for winter driving: worn wipers, washer fluid frozen solid, not provided with a full tank, and a dirty interior. I reported everything the same day and was promised a manager call back that never happened. Instead, a week later, Thane Barnett called, ignored all safety and service issues, accused me of misconduct based on hearsay, called me a liar, and banned me simply because he “trusts his staff.” This was a complete management failure and clearly beyond his depth. Rent elsewhere.

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