T & B AUTO SERVICES INC

Reviews

• AT

  Andrea Tracey

  May 30, 2022
  1.0
  Was a long time customer of this place. Several of my family members also used to bring their car here. Brought my car for an oil change one time, had just repaired my front bumper so it was brand new, when I came to pick up my car it had a black oil stain and a blue paint stain on the bumper, I tried to remove them but couldn’t. When I asked them about it they showed me the camera footage of their employee working over the exact spot of the stains, it also showed the car with the stains after the job was finished. Unfortunately the owner concluded this wasn't enough evidence and refused to take responsibility for the damage on my car. I had to bring my father back to try and help me out, and the owner stood outside with us and explained for ten minutes how there was no way it was their fault.. yet my car was perfectly fine before the oil change. Finally he took my car to the back and removed the stains with an adhesive. As he gave us the car back he continued to say it wasn't their fault and that he was doing us a favour by cleaning my car up. This was such a disappointing experience as up until that point we had had no problem with this place, and the front service was very kind. Owner lost two loyal customers that day just because he didn’t want to clean two oil stains off my car that were caused by his employees.. i would take lots of pictures of your vehicle before handing it over to these guys.
• HP

  Hanisha Patel

  Feb 10, 2021
  5.0
  I recently purchased a new car and required winter tires. I had spoke to Matthew regarding two types of rims (plain black steel rims or alloy rims). Matthew had responded very quickly and provided me with two quotes. Personally, I don't know much about cars especially tires but Matthew was very supportive when it came to answering all my questions. Usually, I feel people try to take advance of you because of the limited knowledge you know when it comes to a vehicle. I was able to get an appointment right away and the service did not take long (less than an hour). The price was reasonable as well. I would definitely recommend T & B Auto Service to anyone looking for tires or any type of car services. Also, I would recommend asking for Matthew.
• RC

  Ricky Cabeceira

  Feb 20, 2020
  5.0
  TK and his team are some of the most efficient and professional people I've had the pleasure of seeing work. Everybody there makes you feel welcome like you're one of their closest friends. I would recommend this shop to anyone who's looking for a trusting reliable service on their vehicle!
• CH

  Chiaka Haywood

  Sep 27, 2019
  1.0
  They lied about fixing my car and they didn't fix the right thing for my car.

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