Business Details
About
Car Rental AgencyVan Rental
Welcome to SIXT rent a car Toronto! SIXT is located in the MetroCentre complex, which is a part of the PATH, on Concours level, across from Rexall Pharmacy and Drugstore. The MetroCentre can be easily accessed from Wellington or King Street West between Simcoe and John Street, next to Roy Thomson Hall. At our convenient location, you’ll be able to choose from our large selection of car rentals, such as practical compact cars, sedans, sports cars and convertibles, and premium SUVs. We provide a first-class driving experience thanks to our range of luxury car rentals from leading brands like BMW, Mercedes, Audi, and Ford. ON has no shortage of beautiful drives and road trips, so be sure to choose one of our weekly, long-term, and one-way car rental deals so you have more freedom to explore more and at your own leisure.
Location
Hours
Reviews
4.0
156 reviews
5 stars
115
4 stars
4
3 stars1
2 stars1
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting employees like Pratik and Raahat for their exceptional service.
Vehicle Quality
Customers frequently noted that the cars were well-maintained, clean, and often received upgrades without additional charges.
Booking Issues
Several reviews mentioned problems with the booking process, including issues with online reservations not going through and unexpected charges.
Communication Problems
Customers expressed frustration over poor communication regarding pickup times, location directions, and customer service responsiveness.
Negative Experiences
A number of reviews detailed negative experiences, including being charged for damages not caused by the customer and difficulties in resolving billing disputes.
- AVAlex VasilievNov 14, 20255.0Great customer service. I rented a vehicle for a week to travel to Niagara Falls, and they upgraded me to an Audi Q5. Everything was smooth and hassle-free — the ride, the staff, and the overall experience. Highly recommend.
- PPPartickNov 13, 20255.0I had a fantastic experience renting from Sixt Toronto Downtown. The staff were friendly, professional, and made the whole process quick and smooth. The car was in excellent condition — clean, well-maintained, and exactly what I had booked. The location is convenient, and the team went above and beyond to ensure everything was perfect from pickup to drop-off. Highly recommend Sixt Toronto Downtown for anyone looking for reliable cars and great customer service!
- VOVadym OrlovNov 7, 20251.0I used my credit card for reservation and it was fine, when they wanted to took a deposit even if I paid for full insurance, card did not work, and bank clearly said its a problem with theirs terminal, manager was not helpful at all at cancelled my reservation. I would never again use SIXT
- BGbivek ghimireNov 6, 20251.0I booked with them and arrived early in the morning with my Ontario G license. However, they told me that according to their company policy, they require two physical IDs. I offered to email them my passport as a second form of ID, but they refused. The issue is that this requirement was never mentioned anywhere during the booking process even after payment was completed and the booking was confirmed. Also the mentioned we only do for tourists. Its like others are not customers.
- SMSarah MeierOct 15, 20255.0Very good service. From the beginning to the end. We are on vacation from Germany in Toronto. The employee Pratik was really extremely nice and professional. Our car was very good, there were no problems. After submitting it, we received an email saying everything was perfect. Special thanks again to the employee Pratik.
Frequently Asked Questions About SIXT Rent A Car
Where is SIXT Rent A Car located in Toronto?
SIXT Rent A Car is located at 200 Wellington St W, CRU 20, in the Metrocentre-Wellington Tower, Toronto, ON M5V 3C7, Canada.
What types of vehicles can I rent at SIXT Rent A Car Toronto?
You can rent practical compact cars, sedans, sports cars, convertibles, and premium SUVs from brands like BMW, Mercedes, Audi, and Ford at SIXT Rent A Car Toronto.
What are the opening hours for SIXT Rent A Car in Toronto?
SIXT Rent A Car is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I cancel or rebook my rental car reservation at SIXT without extra charges?
Yes, SIXT Rent A Car offers free cancellation and rebooking.
What payment options does SIXT Rent A Car accept?
SIXT accepts American Express, Diners Club, Discover, Mastercard, and Visa credit cards for payments.
How can I contact SIXT Rent A Car customer service?
You can reach SIXT Rent A Car customer service by phone at +1 647-332-5564 or email at customerservice-usa@sixt.com.
Is there a convenient pharmacy near SIXT Rent A Car in Toronto?
Yes, Rexall Pharmacy and Drugstore is located across from SIXT Rent A Car in the MetroCentre complex, making it easy for customers to pick up essentials before or after their rental.
Where can I grab a meal near SIXT Rent A Car in Toronto?
Nearby dining options include Kupfert & Kim (a gluten-free and vegetarian restaurant), Sushi Shop, Manchu Wok, Pumpernickel's sandwich shop, Au Pain Doré bakery and cafe, and Tim Hortons coffee shop.
Are there nearby workplaces or businesses close to SIXT Rent A Car in Toronto?
Yes, nearby businesses include Workday (software development), McCann Canada (advertising agency), Nike Canadian Headquarters, and Avanade (professional services).
How can I book a rental car conveniently with SIXT Rent A Car?
You can book your rental car online at https://www.sixt.ca/car-rental/canada/toronto/toronto-downtown/ or use their mobile apps available on iOS and Android.