Need a rental car in Toronto, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Liberty Village location today.
Overall, many customers praised the staff for being friendly, helpful, and professional, although there were notable complaints about rudeness and discrimination from some employees.
Efficiency
While some customers reported quick and smooth service, others experienced long wait times and inefficiencies during the pickup and drop-off processes.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of the vehicles, with some customers receiving cars that were not properly cleaned or fueled.
Pricing Concerns
Customers expressed dissatisfaction with pricing, particularly feeling that rates were higher than expected for downtown locations, and some reported being overcharged.
Mixed Experiences
The location has a mix of positive and negative reviews, with some customers having excellent experiences while others reported serious issues, leading to a lack of consistency in service.
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Daniela Hernandez
5 days ago
5.0
Big Thank you to Kevin the branch manager! He made sure to accommodate us when they had no cars left. He went above and beyond to help us out. Would absolutely recommend this location.
JT
John Tsourounis
Nov 11, 2025
3.0
I have been renting for many years with Enterprise and have always been very satisfied and recommend them to family and friends…this doesn’t change I still think they’re great…however I had a pretty bad experience with a new employee and I’m sure that will be explored by senior staff!!! I recommend Enterprise
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Ryan Yake
Nov 10, 2025
5.0
the best Enterprise location in Toronto by far. the staff is always great no matter who helps me out with my rental car, and I don’t think I’ve ever spent more than 10 minutes from entering their door to getting into my rental car.
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N N
Nov 5, 2025
5.0
This place has to be the best place when it comes to customer service! Employees are kind, friendly and extremely good at their job!
AP
Alana Pirraglia
Oct 29, 2025
5.0
The staff here was incredible and Beyond helpful during a stressful week where my car was wrecked . They were quick and transparent about pricing. Would recommend!