Need a rental car in Toronto, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kipling Avenue location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jenny, Shibly, and Peter for their exceptional service.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and long wait times, indicating inconsistency in customer experiences.
Vehicle Condition
Several customers reported issues with vehicle cleanliness and condition, including receiving dirty cars and vehicles with unpleasant odors.
Efficiency
Customers appreciated the quick and efficient rental process, though some experienced delays and disorganization during peak times.
RB
rahul bagla
2 days ago
5.0
Experience was pretty smooth. We were given really good options to select.
YP
Yaroslav Ponyta
Jan 4, 2026
5.0
I used this company last week. I was pleasantly surprised by their service and customer care. I recommend this company to everyone. I would be happy to use their services again
XS
Ximena Sgambelluri
Jan 2, 2026
1.0
Rude people . The one lady needs tp learn professionalism and manners. She s ruining the reutation of a well established place
MB
Monique Bowes
Dec 23, 2025
5.0
Jenny and Ali were really helpful with their service. We had an issue with our credit card and Ali drove us to the bank so we could short it out. They were thorough, kind and hard working. Thanks guys!
JM
Jon Mills
Dec 15, 2025
5.0
Enterprise has been amazing. After a recent car accident, I needed a rental while I figured out my next vehicle. I’m a Gold member with Hertz, but the service I received at the queens way location was terrible — they kept telling me to “use the app” and couldn’t be bothered to help in person.
I came into Enterprise (Evans location) in Etobicoke frustrated from that experience I just had with hertz. Jenny went above and beyond. The whole team was incredibly helpful and professional. I felt more comfortable in a truck after being hit, and they worked to find one, got it turned around quickly, and even had it washed right away.
Completely different experience. They made the reservation for me in-store — no pushing me to do all the work myself on an app.
5-star customer service. Highly recommend the Enterprise Evans location — first choice in Etobicoke.