Renting a car at Toronto Billy Bishop Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Toronto Billy Bishop Airport today.
Feedback on customer service is mixed; while some praised friendly and helpful staff, others reported rude behavior and unprofessionalism, particularly at the Billy Bishop location.
Reservation Issues
Numerous customers experienced last-minute cancellations of their reservations without prior notice, leading to significant inconvenience and frustration.
Cleanliness and Vehicle Quality
Many reviews highlighted the cleanliness and good condition of the vehicles, with customers appreciating the variety and quality of the cars available.
Efficiency
While some customers reported quick and efficient service, others faced long wait times and delays in receiving their vehicles, particularly during peak times.
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Ehsan Bagheri
Jan 5, 2026
5.0
Danister and Alister were great. They provided exceptional customer service and these guys went above and beyond to ask about my needs for the van and not only gave me a super clean car, but also had left the back seats down. Very friendly staff and streamline process unlike any other rental I’ve dealt with in the past. Thank you both and see you soon again
RW
Ressa Walker
Jan 4, 2026
5.0
I just want to give a huge shout out and thank you to Enterprise Rent-A-Car for helping me and my family make it home safely after being stranded in Toronto due to the Christmas snowstorm. During such a chaotic and stressful time, Enterprise was truly the only reasonable way for us to get back to the States.
I would also like to give a very special thank you to the attendant who helped us on Monday, the 29th of December. He name is Robel Ghebrehiwot your patience, kindness, and professionalism meant more to us than you probably realize. You turned a very stressful situation into something manageable, and we are incredibly grateful.
Thank you, Enterprise, for taking care of us when we needed it most.
PM
Peggy Moss
Dec 28, 2025
5.0
The Billy bishop enterprise team saved our holiday. We’d pre-paid with another (highly reputable?) company that didn’t have a car and couldn’t tell us (or the other 6 people waiting) when they’d have one. Sanjeev and the enterprise team were welcoming, helpful and well organized. They gave us solutions that were fair and worked beautifully for us, despite our last minute need and knowing we were stuck. Next time I’ll start with Enterprise. Thank you!!
MD
Mukesh Dalmia
Dec 22, 2025
5.0
I use Enterprise Rent-A-Car very frequently, and they have consistently delivered a great experience. The booking process is smooth, vehicles are always clean and well-maintained, and there’s a good variety of options to choose from. The staff is professional, friendly, and efficient, making pick-up and drop-off quick and hassle-free every time. What I appreciate most is the reliability—whether it’s for short trips or longer rentals, I can always count on them. Overall, a dependable and customer-focused service that I’m happy to keep using and would definitely recommend.
MA
Moez ud Din Ahmed
Dec 10, 2025
5.0
The staff was extremely cooperative and friendly, making the entire process seamless. The car rental and return experience was smooth and hassle-free. Special thanks to Robel for providing outstanding service truly an amazing experience dealing with him!