Need a rental car in Toronto, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Midtown Toronto location today.
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and poor communication, particularly from management.
Car Availability
Numerous reviews highlighted issues with car availability, with many customers experiencing long waits or being told their reserved cars were not available.
Pickup Experience
Customers frequently reported long wait times during the pickup process, often exceeding an hour, leading to frustration and dissatisfaction.
Location Issues
The location was described as difficult to find, with confusing signage and access, contributing to customer frustration.
Overall Satisfaction
Despite some positive experiences, a significant number of reviews indicated dissatisfaction with the service, leading to a mixed overall impression of the business.
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Shahrzad Nezafati
Nov 2, 2025
5.0
Amazing service at 2 bloor street location every time. Thank you!
DG
Dylan G
Oct 30, 2025
5.0
Fast, friendly service.
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sofia naik
Oct 18, 2025
1.0
Such a bad experience. We called them today and they said they have a car then they said if we can travel to north York to get the car. We got the email confirmation. After reaching there they said they don’t have the car. And asked us to go to airport location to get a car. Just made us go around in circles and dint give a car or discount. We wasted our money just by travelling. Even the are manager who called us back Instead
of being apologetic and fixing the situation wasn’t helpful. We booked tickets for a place and that money got wasted too as we didn’t get the car. I book the tickets after they sent email asking us to collect car. Please don’t get from places like these who don’t have the decency to inform you properly.
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N YL
Oct 6, 2025
5.0
Enterprise has always been my go-to place for car rentals, and my recent experience at the Yonge and Bloor location was excellent. The staff were friendly, professional, and very efficient — everything went smoothly from start to finish. I was pleasantly surprised to receive an upgrade to a new Mini Cooper Countryman S, which made the trip even better! I’ll definitely continue renting from Enterprise and highly recommend this location to others.
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Stephen S
Oct 4, 2025
5.0
Did a midweek rental, service was fast and staff were knowledgeable. They offered a free upgrade and the car exceeded expectations!