Great Canadian Oil Change

4.7
653 reviews

About

Oil Change Service Station
Great Canadian Oil Change is proud to boast more than 100 locations nationwide and growing. We’re even prouder to be the local service centre in your neighbourhood and part of the community. No matter what you and your vehicle need, we’ll take a look at it. Come and see us for fast and friendly service—most of which can be performed without leaving your car!

Location

Great Canadian Oil Change
1160 Memorial Ave, Thunder Bay, ON
P7B 5K5, Canada

Hours

Reviews

4.7
653 reviews
5 stars
580
4 stars
25
3 stars
12
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, professional, and knowledgeable, providing a positive service experience.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers appreciating the fast turnaround for oil changes.

Customer Issues

Some customers reported serious issues post-service, including oil leaks and improper oil types being used, leading to dissatisfaction.

Sales Tactics

There were mixed feelings about upselling practices, with some customers feeling pressured to purchase additional services or products.

Customer Support

The business received commendations for addressing complaints and resolving issues promptly, indicating a commitment to customer service.
  • GB
    Gary Bannon
    2 days ago
    5.0
    Quick, reliable and proficient 👌🏽
  • TT
    Teri Treftlin
    Jan 3, 2026
    5.0
    Very polite service techs; professional. They do tend to ask if you want add-ons (do you want fries with that?) in the form of engine clean out, new wipers, rad flush, etc but I feel it’s a make more money tactic rather than necessity for the vehicle.
  • TH
    timo heimonen
    Dec 20, 2025
    5.0
    Finished oil change okay but after I paid, they told me that I could buy a $200 gift card for $100 but because I paid already. They said it wasn't eligible anymore! How does that make sense. I would have bought it at the time I paid for oil change. EDIT was contacted by the company very quickly and made it right. Excellent customer service! Will definitely return.
  • NN
    NWO Nish
    Dec 19, 2025
    1.0
    One beef about the oil change at Great Canadian Oil Change on 2/10/2025: my brand new 2025 Ford Escape Active requires 0W20 oil. The switch to 5W20 full synthetic oil was done without my being consulted about this matter.That was a major screw-up on the part of the employees at this oil change facility.
  • GT
    Gabrielle Tuomisto
    Dec 5, 2025
    5.0
    I appreciated that the mechanic took the time to review the different things my vehicle needed with regard to the standard service recommendation for my particular make and model. He also put in the effort to show me what was coming out of my vehicle to be replaced to further demonstrate why those things needed to be done. It made me feel confident that I was getting the appropriate service. Bonus: they gave my daughter a toy car to play with while we waited.

Frequently Asked Questions About Great Canadian Oil Change

Where is Great Canadian Oil Change located in Thunder Bay?

Great Canadian Oil Change is located at 1160 Memorial Ave, Thunder Bay, ON, P7B 5K5, Canada.

What are the operating hours of Great Canadian Oil Change?

Great Canadian Oil Change is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.