Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Thunder Bay, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Intercity location today.
Location
Hours
Reviews
4.3
239 reviews
5 stars
178
4 stars
17
3 stars
9
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and accommodating, with many highlighting exceptional service from specific team members.
Rental Experience
Most customers reported smooth and efficient rental processes, with many expressing satisfaction with the cleanliness and condition of the vehicles.
Communication Issues
Several reviews mentioned poor communication regarding vehicle availability and unexpected charges, leading to frustration among customers.
Pricing Concerns
Some customers expressed disappointment with rising rental rates and additional charges, particularly for winter tires, which they felt were not adequately communicated.
Mixed Experiences
While many had positive experiences, a few customers reported significant issues, including receiving the wrong vehicle and unhelpful staff at certain locations.
- JMJim Moffat4 days ago1.0Don't be late. I showed up a couple hours late and the guy told me that they had no car for me. Because I was late they gave it to someone else. They did not even call me to find out why I was late. Enterprise, you just lost a customer. Thank you Budget for helping a guy out.
- MSMaria SkhnvNov 13, 20255.0I had wonderful experience with this Enterprise Rent a car branch. Thank you.
- SAsamira AkhgarNov 10, 20254.0I was satisfied overall, but I think the rates for Thunder Bay are a bit high, considering the lower risk of accidents and the shorter mileage usually driven during the rental period.
- HGHolly Marie GattoNov 4, 20255.0The two main people that I dealt with was just amazing, actually every employee I came into Contact there was. Hitesh Yeluri and Matthew Munshaw were the two main people I was dealing with and I was just so grateful at how kind, genuine and professional they are at their job. They really do go above and beyond customer service. I appreciated it so much.
- KMKim MacMillanOct 23, 20255.0Thunder Bay Memorial Ave. My rental was handled effectively, quickly and efficiently. Thank you!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Thunder Bay?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Thunder Bay?
Enterprise Rent-A-Car is located at 727 Memorial Ave., Thunder Bay, ON, P7B 3Z7.
What are the operating hours of Enterprise Rent-A-Car in Thunder Bay?
They are open from 7:30 AM to 5:30 PM Monday to Friday, 9:00 AM to 2:00 PM on Saturday, and closed on Sunday.
What payment options are accepted at Enterprise Rent-A-Car?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, or Visa.
Can I pick up a rental car at the airport through Enterprise Rent-A-Car in Thunder Bay?
Yes, Enterprise Rent-A-Car offers airport pick-up services.
How can I contact Enterprise Rent-A-Car in Thunder Bay?
You can reach them by phone at +1 807-344-2800.
Are there other car rental agencies near Enterprise Rent-A-Car on Memorial Ave?
Yes, Alamo and U-Haul Neighborhood Dealer are nearby car rental and truck rental agencies that you might consider.
What nearby food options are available around Enterprise Rent-A-Car?
Nearby food options include Pizza Hut, Subway, and Curry Up Indian Eatery, which are convenient for grabbing a meal before or after your rental appointment.
What shopping places can I visit near Enterprise Rent-A-Car in Thunder Bay?
You can visit Land of Spices grocery store and Warehouse One clothing store near Enterprise for shopping needs.
Are there any entertainment or wellness facilities near Enterprise Rent-A-Car?
Yes, nearby options include Mario's Bowl for bowling, Reveal Medi Skin Spa for beauty treatments, and Thunder Bay Wellness Centre for chiropractic and holistic services.