Brand Certified
Enterprise Rent-A-Car
4.3(259 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
727 Memorial Ave., Thunder Bay, ON
P7B 3Z7, Canada
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(807) 344-2800
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.ca/en/car-rental-locations/ca/on/thunder-bay-intercity-c640.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Thunder Bay, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Intercity location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
259 reviews
5 stars
193
4 stars
17
3 stars
8
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at the Memorial Ave location received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees for their exceptional service.
Vehicle Quality
Customers noted that the vehicles were well-maintained, clean, and often newer models, contributing to a positive rental experience.
Reservation Issues
Several customers reported problems with reservations, including unfulfilled bookings and poor communication regarding vehicle availability.
Pricing Concerns
Some customers expressed dissatisfaction with rental rates, feeling they were high compared to previous experiences, and noted unexpected charges.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to customer service and vehicle issues that impacted overall satisfaction.
- EKEthan Kondor1 day ago1.0Could do 0 stars if I could, big language barrier between insurance workers and the enterprise rental building. Make sure you know what’s covered before you even swipe your card for the deposit or you might get hit with a hidden fee. Don’t recommend this place to anyone
- KKKristiFeb 10, 20265.0I had a great experience for the second time renting from Enterprise Car Rental memorial branch, I was in a pickle and needed a car for a few days quick, I booked online at midnight and everything was ready the morning I went to pick up the car, The process was quick and efficient, and the customer service was excellent. The team communicated clearly and worked well together, which made everything smooth and stress-free. I was driving a nice 2025 VW it drove so smooth and the gas life was great on it! I would definitely recommend them if you are in a pickle like I was and need a rental fast. Thank you to the team at enterprise!
- RPRebecca ParkerFeb 6, 20265.0Very friendly and professional. They really go out of their way to ensure you feel valued as a customer. It's not just a transaction. They genuinely care that you are happy.
- SSShahroze ShaukatFeb 4, 20265.0Very helpful staff, especially the manager Ashutosh. They managed to get me a seven seater suv despite limited availability. Thank you!
- MBMatthew BaylyFeb 1, 20265.0I thoroughly enjoyed my experience at enterprise on memorial ave. Ana was great. The rest of the staff were fantastic as well. Great customer service
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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