Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Vaughan, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Thornhill location today.
Location
Hours
Reviews
4.0
263 reviews
5 stars
179
4 stars
16
3 stars
7
2 stars3
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, accommodating, and providing exceptional service, with specific mentions of employees like Krishna, Pouya, and Nate.
Wait Times
Numerous reviews highlighted long wait times for vehicle pickup, especially during busy periods, indicating a need for better staffing and management.
Vehicle Condition
Customers generally reported satisfaction with the condition and selection of vehicles, although there were some complaints about receiving cars with issues.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of booked vehicles and poor communication regarding their status.
Management Concerns
Feedback indicated dissatisfaction with management practices, including understaffing during peak times and unprofessional behavior from some staff members.
- AGakshay gohilNov 15, 20251.0PLEASE READ BEFORE GOING TO THIS LOCATION, If you are a brown person and and want to rent a car from enterprise, dont go to this location if Mr. Peter is working on that day, please be make sure to check if peter is working dont go to this location, even tho if you book your car two days ago you might not get a car and have to postpone your plans. I want no compensation from then just wanted to let you guys aware about the rude behaviour and miss Management by Assistant Manager Mr. Peter. Thank you, hope will help
- THtaniya heidariNov 14, 20255.0Very smooth and professional! The car was clean and ready, and I had a great rental experience. I would definitely rent from them again.peter thank you
- PAPERSIA GAS ASIANov 9, 20255.0Super fast process and easy access to make changes
- PCPrasath Panneer ChelvamNov 5, 20255.0I had a great experience. The staff were very helpful, answered all our questions promptly, and made the booking process easy.
- MBMarlon BainOct 12, 20253.0The staff are highly effective and excellent individuals; I was impressed with the customer service abilities of everybody I dealt with. This location was, however, under-resourced for the long weekend. Demand is easily predictable (everybody had presumably checked in online), and I'm sure Enterprise Corporate has historical and global data demonstrating the effects of a long weekend. In scenarios like this, only reviews like mine are what will gradually convince the MBAs running things that it's actually okay to offer overtime rates to employees to accommodate holiday-related demand. Please pay your employees better so that you will have enough of them for days that matter. Edit: thank you for replying to my review. I believe that using the link would be superfluous, given that this review says everything I wish to say.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Thornhill?
Enterprise Rent-A-Car in Thornhill offers a wide range of vehicles including cars, vans, and flexible rental options to suit your needs for errands, repairs, or weekend getaways.
What are the operating hours of Enterprise Rent-A-Car in Thornhill?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM.
How can I reserve a rental car at Enterprise Rent-A-Car Thornhill?
You can reserve your rental car online through the Enterprise website or by calling their main phone number at +1 905-882-8491.
Where is Enterprise Rent-A-Car located in Thornhill?
Enterprise Rent-A-Car is located at 330 Steeles Ave W, Unit B1, Thornhill, ON, L4J 6W9, Canada.
Does Enterprise Rent-A-Car have any current rental deals?
Yes, Enterprise Rent-A-Car offers rental cars at low rates. You can check the current deals on their featured message link on their website.
What are some nearby places I can visit after renting a car from Enterprise Rent-A-Car Thornhill?
You can visit Palgong Tea Steeles for bubble tea, Tickled Toad Pub and Grill for dining, or Henry's Camera for photography needs, all located near Enterprise Rent-A-Car.
Is there a good spot nearby for a quick coffee or tea near Enterprise Rent-A-Car in Thornhill?
Yes, Tim Hortons and Palgong Tea Steeles are nearby, offering coffee and tea to enjoy before or after your car rental visit.
Can I find any hair or beauty salons close to Enterprise Rent-A-Car Thornhill?
Yes, Imax Hairstyling Salon and K Nails Salon are convenient nearby options for hair styling and nail services.
Are there other car rental agencies near Enterprise Rent-A-Car Thornhill?
Alamo and Discount Car rental services are located nearby, providing additional options for car rentals in Thornhill.
What categories of services does Enterprise Rent-A-Car Thornhill offer?
Enterprise Rent-A-Car offers car and van rental services, catering to a variety of transportation needs.