Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Vaughan, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Thornhill location today.
Location
Hours
Reviews
4.0
280 reviews
5 stars
193
4 stars
17
3 stars
7
2 stars3
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Krishna, Pouya, and Peter for their exceptional service.
Efficiency
Several reviews highlighted issues with long wait times for car pickup and drop-off, especially during busy periods, indicating a need for better staffing.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, noting that they were well-maintained and equipped with features.
Management Issues
Some reviews pointed out poor management practices, including disorganization and inadequate staffing during peak times, leading to negative customer experiences.
Reservation Problems
There were multiple complaints about reservations not being honored, with customers arriving to find no vehicles available despite prior bookings.
- AGAndres Garces4 days ago5.0Thank you for the great service team! S/o to the young gentlemen working on sunday. It was really busy but he was very calm and helpful despite the amount of people lined up.
- TGThat Pes Guy5 days ago5.0I was close to leaving a one-star review. We waited over an hour while another employee served people who came after us and ignored us, even though he clearly saw us waiting. Once Nate stepped in, everything changed. Within five minutes, he helped us. Five stars strictly for Nate and his customer service.
- ARArmin RezadoustJan 5, 20265.0I have rented from this location a couple of times and didn't experience any issues during or after the rental. Friendly and polite staff that despite being understaffed tries their best to make the customer happy. Kudos for being open on weekends! I can recommend them. Got an older year model last time which I wasn't quite happy with (no issues, just the comfort for long drive); Was promised an upgrade for a newer model on my next rental and even-though a few months was passed since then, they honoured that promise and upgraded my reservation with a premium car! The only improvement for the location I can think of is to be adequately staffed to reduce that pick-up and drop-off wait time.
- EWElana WinklerJan 4, 20261.0Nate was an excellent employee however he was the only staff member assisting 9 people on a Sunday afternoon...checking in customers, detailing the car, grabbing the car...an absolute nightmare. They need to hire more staff. Will not use this branch again until I know they are staff sufficiently
- LLLuis LainezJan 3, 20265.0Although there was only one person at the desk and we had to wait a while, the person was very friendly. Because I had made the reservation and registered online, the rental and return were swift.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Thornhill?
Enterprise Rent-A-Car in Thornhill offers a wide range of vehicles including cars, vans, and flexible rental options to suit your needs for errands, repairs, or weekend getaways.
What are the operating hours of Enterprise Rent-A-Car in Thornhill?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturdays and Sundays from 9:00 AM to 1:00 PM.
How can I reserve a rental car at Enterprise Rent-A-Car Thornhill?
You can reserve your rental car online through the Enterprise website or by calling their main phone number at +1 905-882-8491.
Where is Enterprise Rent-A-Car located in Thornhill?
Enterprise Rent-A-Car is located at 330 Steeles Ave W, Unit B1, Thornhill, ON, L4J 6W9, Canada.
Does Enterprise Rent-A-Car have any current rental deals?
Yes, Enterprise Rent-A-Car offers rental cars at low rates. You can check the current deals on their featured message link on their website.
What are some nearby places I can visit after renting a car from Enterprise Rent-A-Car Thornhill?
You can visit Palgong Tea Steeles for bubble tea, Tickled Toad Pub and Grill for dining, or Henry's Camera for photography needs, all located near Enterprise Rent-A-Car.
Is there a good spot nearby for a quick coffee or tea near Enterprise Rent-A-Car in Thornhill?
Yes, Tim Hortons and Palgong Tea Steeles are nearby, offering coffee and tea to enjoy before or after your car rental visit.
Can I find any hair or beauty salons close to Enterprise Rent-A-Car Thornhill?
Yes, Imax Hairstyling Salon and K Nails Salon are convenient nearby options for hair styling and nail services.
Are there other car rental agencies near Enterprise Rent-A-Car Thornhill?
Alamo and Discount Car rental services are located nearby, providing additional options for car rentals in Thornhill.
What categories of services does Enterprise Rent-A-Car Thornhill offer?
Enterprise Rent-A-Car offers car and van rental services, catering to a variety of transportation needs.