Business Details
About
Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair ShopAssured Automotive
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.
Location
Hours
Reviews
3.8
260 reviews
5 stars
173
4 stars
11
3 stars3
2 stars
7
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and willingness to go above and beyond in assisting with repairs.
Repair Quality
Overall, the quality of the repair work received positive feedback, with many customers stating their vehicles looked like new after service.
Communication
While some customers appreciated the regular updates during the repair process, others reported issues with delayed communication and lack of follow-up.
Timeliness
Several reviews highlighted concerns regarding delays in repair timelines, with some customers experiencing extended wait times beyond initial estimates.
Negative Experiences
A number of reviews expressed dissatisfaction with the service, citing poor handling of repairs, missing parts, and unprofessional behavior.
- NSNadia SatJan 6, 20265.0This was my second time using this shop for repairs.The customer service from Cameron was very good with great explanation.They fixed my highlander good as new and even was washed nice and clean.I am very happy with their service.Also the abs sensors issues were gone by itself as I drove more.Thanks to the great team
- SRShalom RosenzweigDec 29, 20255.0They were honest and took good care of me when I needed them. Thank you to Amir and Cameron!
- ATAmir Abbas Bassiri TehraniDec 6, 20255.0I recently had my vehicle repaired at this body shop, and the entire experience was excellent from start to finish. The team was professional, transparent, and very helpful throughout the process. They kept me updated during the assessment and repair stages and clearly explained every step, including parts, timing, and insurance procedures. The quality of the repair work is outstanding — my car looks just like new. I also appreciated their honesty regarding timelines and their willingness to answer all my questions. The staff were friendly, knowledgeable, and easy to work with, which made the whole situation much less stressful. Overall, I’m very satisfied with the service I received and highly recommend this body shop to anyone looking for reliable, high-quality repair work
- AIAnum IqbalDec 5, 20255.0I had my car, Elantra 2022, fixed from here under the supervision of Fawad Tung. He was very efficient in getting back to my questions and kept me updated with the progress. My vehicle was returned on the promised date.
- ACAngela CopelandNov 28, 20255.0I took my ‘22 Mazda CX-5 to Assured Automotive to correct a bumper issue. It kept popping out of alignment. Cameron helped me and he was wonderful. His customer service is second to none. He kept me abreast of the repairs and their progress. And now the bumper is perfectly aligned. My vehicle was ready for pick up the next day. They even washed it for me and it looks like it’s brand new. Thank you to Cameron and the team at Assured Automotive in Thornhill, for a job well done! Angela Copeland
Frequently Asked Questions About Assured Automotive
What types of automotive repair services does Assured Automotive offer?
Assured Automotive offers auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto repair, auto painting, frame straightening, and paint repair services.
What is the warranty policy at Assured Automotive?
Assured Automotive provides quality workmanship backed by a Lifetime Guarantee on their repairs.
What are the business hours of Assured Automotive in Thornhill?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Assured Automotive located in Thornhill?
Assured Automotive is located at 7200 Yonge St, Thornhill, ON, L4J 1V8, Canada.
Does Assured Automotive accept credit cards for payment?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as payments by check.
How can I contact Assured Automotive for inquiries or appointments?
You can reach them by phone at +1 905-886-3614 or email social@assuredauto.ca.
What should customers know about Assured Automotive's company background?
Assured Automotive is a subsidiary of The Boyd Group, operating over 80 auto body and collision repair facilities in the GTA, Southern Ontario, and Ottawa region since 1990, with a Customer 1st philosophy.
Which nearby car dealerships can I visit after servicing my vehicle at Assured Automotive?
Nearby car dealerships include Willowdale Nissan, Infiniti of Willowdale, Thornhill Hyundai, and Roy Foss Cadillac Thornhill, where customers might browse or arrange for vehicle purchases.
Are there any car rental agencies near Assured Automotive for convenient transportation?
Yes, nearby car rental agencies like Alamo and Enterprise Rent-A-Car are available for customers needing temporary vehicles while their cars are being serviced.
What automotive services nearby can complement the repairs done at Assured Automotive?
Nearby services include Willowdale Infiniti automotive repair and MBV Detailing for auto detailing and car wash, which can enhance vehicle maintenance and appearance.