Business Details
About
Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair Shop
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.
Location
Hours
Reviews
3.8
253 reviews
5 stars
165
4 stars
11
3 stars3
2 stars
7
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Cameron and Ali, for their professionalism, helpfulness, and communication throughout the repair process.
Quality of Repairs
Overall, customers were satisfied with the quality of repairs, noting that their cars looked like new after service, although some reported issues with parts and workmanship.
Timeliness
Several reviews highlighted delays in service and communication, with some customers expressing frustration over extended wait times for repairs and lack of updates.
Attention to Detail
Customers appreciated the extra touches, such as cleaning the cars and addressing minor issues without additional charges, showcasing a commitment to customer satisfaction.
Mixed Experiences
While many had positive experiences, there were notable negative reviews regarding poor service, miscommunication, and dissatisfaction with the handling of repairs.
- KKkaia6 days ago5.0Cameron is nice and professional.
- FLFlorMy LopezOct 14, 20255.0had an amazing experience at this auto shop! They fixed my car quickly and professionally, and even went the extra mile by cleaning it thoroughly and repairing my camera cables. That kind of attention to detail really impressed me. Special thanks to Amir and Cameron, who was incredibly helpful and made sure everything was done right. You can tell they care about their customers and take pride in their work. I’m beyond happy with the service and highly recommend this place to anyone looking for fast, reliable, and thoughtful car care!
- ASAshley SororzadehOct 3, 20255.0I had great experience with the staff and also fixing my car. Cameron was so professional, knowledgeable, attentive and super nice gentleman. His communication skills and updating about every step of fixing my car was outstanding. I have to mention another technician, Amir, who installed my dash cam as a complementary service even though I was gratefully willing to pay for service. Thank you so much Amir and Cameron for such a great job and service. The work on my car was outstanding and my car looked amazing. HIGHLY RECOMENED !!!! Ashley
- ADAlireza DabirSep 26, 20251.0Hi,I have terrible experience of assured,I have never recommended Assured for other people, assured only make money for its self and divistate your car with huge claim,it's terrible store.please please never gonne to this store if you like your cars and your money.
- SMSara MoSep 12, 20255.0“I had given my car to Assured Company for repairs, and I was really satisfied with their work. The people I dealt with were all very professional.Cameron and their entire team did a great job, and their attitude was completely friendly. They gave us clear explanations and stayed in touch with us throughout the repair process, consulting us on every little detail. In the end, they delivered results that exceeded our expectations.”
Frequently Asked Questions About Assured Automotive
What types of automotive repair services does Assured Automotive offer?
Assured Automotive offers auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto repair, auto painting, frame straightening, and paint repair services.
What is the warranty policy at Assured Automotive?
Assured Automotive provides quality workmanship backed by a Lifetime Guarantee on their repairs.
What are the business hours of Assured Automotive in Thornhill?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Assured Automotive located in Thornhill?
Assured Automotive is located at 7200 Yonge St, Thornhill, ON, L4J 1V8, Canada.
Does Assured Automotive accept credit cards for payment?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as payments by check.
How can I contact Assured Automotive for inquiries or appointments?
You can reach them by phone at +1 905-886-3614 or email social@assuredauto.ca.
What should customers know about Assured Automotive's company background?
Assured Automotive is a subsidiary of The Boyd Group, operating over 80 auto body and collision repair facilities in the GTA, Southern Ontario, and Ottawa region since 1990, with a Customer 1st philosophy.
Which nearby car dealerships can I visit after servicing my vehicle at Assured Automotive?
Nearby car dealerships include Willowdale Nissan, Infiniti of Willowdale, Thornhill Hyundai, and Roy Foss Cadillac Thornhill, where customers might browse or arrange for vehicle purchases.
Are there any car rental agencies near Assured Automotive for convenient transportation?
Yes, nearby car rental agencies like Alamo and Enterprise Rent-A-Car are available for customers needing temporary vehicles while their cars are being serviced.
What automotive services nearby can complement the repairs done at Assured Automotive?
Nearby services include Willowdale Infiniti automotive repair and MBV Detailing for auto detailing and car wash, which can enhance vehicle maintenance and appearance.