Assured Automotive

Reviews

• JL

  Jessica Ludgate

  6 days ago
  1.0
  would love to give more than one star but on pick up I had an issue. picked up my car this morning, payed the oweing bill. The gentleman at the desk was very friendly. I went to go start, warm-up my car. I noticed the tire light was going off on the right rear tire. I went to check and realized that Assured at installed our summer tire/rim assembly which was strange cause no one told us that they did that. I had all 4 winter tires on prior to bringing it to Assured. The winter assemblies are a completely different size than the summer ones. I went back in the office to see what that was done. The same gentleman told me that the day prior before closing they notice the right rear tire was flat, so they installed the summer assembly on but never told us anything. I told the gentleman that don't feel safe driving the vehicle with one summer and one winter tire, especially different sizes on the same axel. He quickly mentioned that they never drove the vehicle, even though they had it for almost a week. A fast leak would have shown up quicker on drop off date. There wasn't much help given from Assured on this issue. I called my dealership to make sure it was ok to drive it and if they could fix it. I left Assured and with turns, my back end of the vehicle was swaying so much. I didn't feel safe. I'm not happy that this wasn't brought up to us. It's not even noted on our repair order. What if I was in an accident from this? What about telling people we took off your tire for re-torquing procedures. Very unprofessional Felt like someone was trying to cover up a mistake? 1 star given to Assured. Won't be going back. Do a better job Assured!
• KC

  Kaneesha Courchesne-Dunne

  Feb 10, 2026
  5.0
  Fixed my car withen 2 weeks. You could not tell it was damaged in the first place. Gave updates weekly and detailed my car when given back to me.
• KC

  Kayla Condotta

  Jan 28, 2026
  5.0
  I had my car repaired here after an accident I got my car back lookin 100% and doesnt even look like there was ever an accident on it thank you for the outstanding customer service by Devin & the lady's who work there !!!! Thank you assured !!
• AV

  Ashley Vanderhorst

  Jan 7, 2026
  5.0
  Friendly customer service and high quality repair job! You’d never know I got in an accident!
• MJ

  Michael Josepth

  Jan 5, 2026
  5.0
  Best repair facility in town

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