Enterprise Rent-A-Car

4.2
143 reviews
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Business Details

1105 Talbot Street, St Thomas, ON
N5P 1G4, Canada
(519) 631-0550
https://www.enterprise.ca/en/car-rental-locations/ca/on/st-thomas-ontario-c106.html
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About

Car Rental AgencyVan Rental
Need a rental car in St Thomas, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Thomas location today.

Location

Enterprise Rent-A-Car
1105 Talbot Street, St Thomas, ON
N5P 1G4, Canada

Hours

Reviews

4.2
143 reviews
5 stars
97
4 stars
19
3 stars
4
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees like Moe and Tim for their exceptional service.

Vehicle Condition

While some customers reported receiving clean and well-maintained vehicles, others noted issues with cleanliness and vehicle readiness, including receiving cars that were not in optimal condition.

Reservation Issues

Several reviews highlighted problems with vehicle availability, including last-minute notifications of unavailability and delays in vehicle readiness, leading to frustration among customers.

Overall Experience

The overall sentiment was mixed, with many positive experiences reported, but also significant complaints regarding service quality and management responsiveness.

Staff Performance

While many staff members received high praise, there were notable complaints about specific employees being unhelpful or rude, indicating inconsistency in service quality.
  • JT
    Jack Taylor
    Nov 1, 2025
    5.0
    Needed a rental on short notice. The staff and manager were extremely helpful. The provided vehicle was in great shape and spotless. Didn't take a picture of it so here's my copilot.
  • WT
    Will Thiessen
    Oct 16, 2025
    5.0
    Very pleasant and friendly.
  • GR
    greg rankin
    Oct 7, 2025
    5.0
    The experience was very professional
  • MM
    Mike Moore
    Sep 20, 2025
    5.0
    visited today as part of an insurance claim. My sons car was totaled Thursday when someone ran a stop sign. I tagged along as this was a first accident/claim for him. Just wanted to recognize Dave Clark (manager) for his patience and taking the extra time with my son when under the gun. We arrived an hour before closing with 2 people in the branch waiting while Dave was with a client on lot. As we stood there 5 more parties walked in looking for service. Dave was only staff on (Saturday). Somehow he managed to hold it together (calm and cool) and see to it that all clients were processed and satisfied. He even had time to give my kid some helpful hints on the claim process with our insurer and some good recommendations on shopping for a new quality used vehicle to replace his total loss. Go see Dave and his crew for all your car rentals needs!!
  • MW
    Marg Walter
    Sep 18, 2025
    5.0
    Very positive first time expierience in dealing with Enterprise for my rental while my vehicle was being repaired. Friendly and helpful staff and will choose Enterprise in the future.
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in St Thomas offer?

Enterprise Rent-A-Car in St Thomas offers car rentals, van rentals, luxury car rentals, and airport pick-up services with flexible rental options and a wide range of vehicles.

Where is Enterprise Rent-A-Car located in St Thomas?

Enterprise Rent-A-Car is located at 1105 Talbot Street, St Thomas, ON, N5P 1G4, Canada.