Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in St Catharines, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Catharines York-Haig location today.
Location
Hours
Reviews
4.1
559 reviews
5 stars
384
4 stars
52
3 stars
17
2 stars
13
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individuals who provided exceptional service.
Cleanliness and Vehicle Condition
While some customers reported receiving clean and well-maintained vehicles, there were also complaints about dirty cars and issues with vehicle readiness.
Long Wait Times
Several reviews highlighted long wait times for both pick-up and drop-off, indicating a need for improved efficiency during busy periods.
Pricing Issues
Customers expressed frustration over unexpected charges and perceived nickel-and-diming practices, particularly regarding additional fees for vehicle features.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent interactions while others reported serious issues, including allegations of unethical behavior.
- AHAdam HossainDec 27, 20251.0Everything that can go wrong when picking up a car Raja told to make me wait 3 hours for the car I reserved, offered me an alternative car with a broken wiper. Will try to charge you dimes and nickels.
- KSKatie SemDec 17, 20255.0After being hit yesterday, I was overwhelmed with the experience to get a rental car. Elohim greeted me in such a friendly and welcoming way. He was so kind, courteous and understanding of me being overwhelmed. I really needed and appreciated his kindness in this situation. Safa was also incredibly kind. She took me to the car and explained the inspection in detail. She was very thorough and answered all my questions. Thank you for a great experience.
- SWSandra WoodDec 10, 20255.0Great people, working hard so I can get my son home for Christmas. The vehicles are great as well. You must use Enterprise.
- NDNeil DuboisDec 6, 20251.0Enterprise forces a surcharge of $20 A DAY to drive a car with winter tires in Ontario in December. How is this not a given. How is it not criminally leglegent to not put on winter tires on your rental cars in the winter. Just the most blatant nickle and diming I've ever seen. The bean counter who came up with the idea and every employee of the company that ok'd this gauging ought to be ashamed of themselves.
- MPMonil PatelNov 28, 20255.0I recently rented a car from Enterprise and had an excellent experience from start to finish. The vehicle was clean, comfortable, and in great condition—exactly what I needed. A special shoutout to Raj Jani and Safa for going above and beyond. Both were extremely helpful, friendly, and professional. They made the whole process smooth and stress-free with their outstanding customer service. Thank you to the team for making my first rental experience a great one!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in St Catharines offer?
They offer a wide range of rental vehicles including cars, vans, and luxury cars, plus airport pick-up service.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
Yes, the location is open Saturday from 9:00 AM to 2:00 PM and Sunday from 9:00 AM to 12:00 PM.
Where is Enterprise Rent-A-Car located in St Catharines?
They are located at 404 Ontario St, St Catharines, ON, L2R 5L9, Canada.
What payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online for the St Catharines Enterprise location?
Yes, you can reserve a car online at their website: https://www.enterprise.ca/en/car-rental-locations/ca/on/st-catharines-york-haig-c150.html
Is Enterprise Rent-A-Car in St Catharines woman-owned?
Yes, according to Google attributes, this location is woman-owned.
What car rental alternatives are near Enterprise Rent-A-Car on Ontario St?
Nearby you can find Alamo car rental and Enterprise Truck Rental for additional vehicle rental options.
Are there dining options near Enterprise Rent-A-Car in St Catharines?
Yes, nearby restaurants include KFC, Taco Bell, and Jack Astor's, ideal for grabbing a meal before or after your rental.
Where can I find fuel and convenience stores near Enterprise Rent-A-Car?
Pioneer Energy and Esso Canada gas stations with convenience stores are close by, plus there is an On The Run convenience store nearby.