Enterprise Rent-A-Car

3.9
401 reviews

About

Car Rental AgencyVan Rental
Need a rental car in Scarborough, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eglinton & Warden location today.

Location

Enterprise Rent-A-Car
2005 Eglinton Avenue East, Scarborough, ON
M1L 2M9, Canada

Hours

Reviews

3.9
401 reviews
5 stars
257
4 stars
41
3 stars
9
2 stars
9
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were significant complaints about rude behavior and poor communication from certain employees.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and maintenance of the rental cars, including reports of unpleasant odors and unclean vehicles.

Rental Process

The rental process was generally described as smooth and efficient, with some customers appreciating the quick service and ease of booking.

Transparency and Billing

There were multiple complaints regarding unclear billing practices and lack of transparency, particularly related to damage claims and deposits.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent interactions while others reported significant frustrations and issues.
  • MW
    Melanie Wareham
    Nov 9, 2025
    5.0
    Igor- He is simply amazing. His natural customer service skills were like a breath of fresh air. Very friendly, professional, and helpful. Thank you!
  • PD
    Paul Dwarika
    Nov 6, 2025
    5.0
    I had a wonderful experience with Enterprise Car Rental! The staff was friendly, professional, and went out of their way to make sure I got exactly the car I needed. The pickup and return process was quick and easy, and they took the time to answer all my questions with a smile. I really appreciated their attentiveness and the excellent customer service throughout. I’ll definitely be renting from Enterprise again!
  • KP
    Kassum Pirani
    Nov 2, 2025
    5.0
    We had a wonderful experience with the car. All staff members were excellent in helping us. Thank you!
  • ST
    Sujan Timilsina
    Oct 30, 2025
    1.0
    It was my first time renting a car, and it didn’t go well. When I returned it, they pointed out a small dent and charged me a $1000 deposit, saying I’d get a report in 10 days and that they’d refund the difference if the repair cost was lower. After almost two weeks with no update, I had to call them — and right after that, they sent a report showing the cost was exactly $1000. The report also mentioned more dents and a door issue that weren’t there when I returned the car. Very disappointing and not transparent at all.
  • AE
    Abe Eme
    Oct 28, 2025
    5.0
    Literally I like it everything for customers service and your enterprise is special for us Thanks see you soon

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Scarborough, ON?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

What are the operating hours for Enterprise Rent-A-Car at the Eglinton & Warden location?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.