Need a rental car in Scarborough, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wexford location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Bhavin, Pouya, and Inzamam for their exceptional service.
Vehicle Quality
Most reviews highlighted the cleanliness and good condition of the vehicles, although there were some complaints about receiving dirty cars or vehicles with mechanical issues.
Long Wait Times
Several customers reported long wait times for both pickup and drop-off, especially during busy periods, which negatively impacted their overall experience.
Reservation Issues
There were multiple complaints about not having the reserved vehicle available upon arrival, leading to customer frustration and disappointment.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints regarding unprofessional behavior from staff and poor handling of customer concerns.
NS
Nadeem Shaik
Jan 2, 2026
5.0
I have rented a car from this center several times, and the service has always been excellent. Bhavin is very professional and quick to help—he has assisted me on multiple occasions whenever I visited.
SG
Shakiba Gholami
Dec 28, 2025
5.0
Pouya Eslami was the one who helped us, and he honestly made a big difference. It was extremely busy with a long line since it was during the holidays, but he stayed calm, patient, and friendly the whole time.
He took the time to explain everything clearly and never made us feel rushed, which we really appreciated. Even though the branch was very busy, the overall atmosphere was positive and the staff handled everything professionally.
Great customer service under pressure. I’d definitely recommend this location.
SK
Shukrullah Khan
Dec 18, 2025
1.0
Very bad experience with them especially with( Pouya Eslami ) because what he said on the day we was renting the vehicle that your insurance is covering only 3000$ and you can take this vehicle and you can drive for 30 days .After some days they give us call saying that you have to bring the vehicle back when we went there and talk to him i told him every word he said on the first day. I don’t prefer this location to any one to go there.
LA
Lareina Jayne Ongtawco Abutan
Dec 18, 2025
5.0
WOW. Just WOW. This Enterprise location is hands-down one of the best customer service experiences I’ve ever had. Every single person here is AMAZING—so kind, so helpful, and genuinely happy to help, which makes all the difference.
Huge, massive shoutout to Pouya and Liam—absolute legends. They went above and beyond in every way and somehow turned a stressful, inconvenient situation into something incredibly smooth, easy, and honestly… enjoyable?! That’s talent.
This team deserves ALL the recognition (and raises 👀💸). The professionalism, positivity, and care shown here is next level. If you’re coming to Enterprise, this is the location you want. Thank you a million times over! God bless you all! You truly make a difference!
FM
faizal mulla
Dec 13, 2025
1.0
After being involved in a car accident that was not my fault, I visited this Enterprise location through insurance. For clarity, the vehicle I had the accident in was a Hyundai Elantra.
At pickup, I was given only two options: Nissan Versa or Nissan Sentra. I politely asked if any other vehicles were available, such as Toyota or Hyundai, but was told there were no other options, so I had to take the Sentra.
After two days, I returned to request an exchange. Instead of a professional response, the staff member replied in a sarcastic tone, saying, “Do you want an Elantra?” This felt dismissive and unnecessary, especially given that I had just been in an accident.
The overall interaction gave me the impression that I was not treated with the same level of respect or consideration I would expect as a customer. As an immigrant renting through insurance, it felt like my concerns were not taken seriously, and I couldn’t help but feel that the experience may have been different if I were treated like other customers.
Renting through insurance does not mean a customer should be treated differently or forced to compromise on safety, vehicle quality, or basic courtesy. The accident was not my fault, and I expected professionalism and empathy.
Overall, I was disappointed with the attitude, limited options, and lack of customer-focused service at this location.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Scarborough?
Enterprise Rent-A-Car offers a wide range of vehicles including economy, luxury cars, vans, and trucks to suit different rental needs.
Where is the Enterprise Rent-A-Car location in Scarborough?
The Enterprise Rent-A-Car is located at 2116 Lawrence Ave East, Scarborough, ON, M1R 3A3, Canada.
What are the operating hours for Enterprise Rent-A-Car in Scarborough?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 12:00 PM.
What payment options are accepted at Enterprise Rent-A-Car Scarborough?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I get airport pickup service from Enterprise Rent-A-Car in Scarborough?
Yes, Enterprise Rent-A-Car offers airport pickup services for customer convenience.
What is the best way to reserve a rental car at Enterprise Rent-A-Car Scarborough?
You can reserve a rental car easily by visiting their website or contacting them directly via phone.
Are there other car rental agencies near Enterprise Rent-A-Car Scarborough?
Yes, nearby car rental agencies include Alamo and Discount Car, offering additional rental options if needed.
What automotive services are available near Enterprise Rent-A-Car Scarborough?
Nearby automotive services include Scarboro Mazda for repairs and parts, CARSTAR Scarborough Centre for bodyshop and auto detailing, and Eurasia (Canada) Auto Centre.
Where can I find nearby places to eat around Enterprise Rent-A-Car Scarborough?
Swiss Chalet, an American and chicken restaurant, is close by for dining before or after your rental visit.
Are there any banks or financial services near Enterprise Rent-A-Car Scarborough?
Yes, BMO Bank of Montreal nearby offers banking and ATM services for your convenience.