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Assured Automotive

4.2
(192 reviews)
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Business Details

20 Continental Place, Scarborough, ON
M1R 2T4, Canada
(416) 751-1102
https://assuredauto.ca/locations/scarborough-west-on
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About

Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair ShopAssured Automotive
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.

Location

Assured Automotive
20 Continental Place, Scarborough, ON
M1R 2T4, Canada

Hours

Reviews

4.2
192 reviews
5 stars
136
4 stars
19
3 stars
4
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, particularly highlighting individuals like Jennifer and Felipe for their excellent communication and support throughout the repair process.

Repair Quality

Overall, customers were satisfied with the quality of repairs, often stating that their vehicles looked brand new after service. However, some expressed concerns about the use of aftermarket parts instead of OEM.

Communication Issues

Several reviews noted poor communication regarding repair timelines and updates, leading to frustration among customers who felt left in the dark about their vehicle's status.

Pricing Concerns

A number of customers reported dissatisfaction with the final costs, stating that charges were significantly higher than initial estimates, leading to feelings of being overcharged.

Mixed Experiences

While many reviews were positive, there were also significant complaints about unprofessionalism and unresolved issues, indicating a lack of consistency in service quality.
  • VW
    Vincent Wang
    Feb 24, 2026
    1.0
    Went for bumper repair, it went though the insurance claim. I was quoted $400 for the repair, then when I went to pickup the car they charged almost double about $700. They didn’t provide a reason for charging more. Wouldn’t recommend this shop it took 4 days and will get a larger bill after then what was quoted.
  • KM
    Kimberly Manalang
    Feb 6, 2026
    5.0
    Had a great experience with this team! The team especially Jennifer (receptionist) is so lovely. She was so reassuring and supportive in the whole process of my car getting fixed. Always communicating with me with updates on my car. Huge shoutout to them for repairing and deeply cleaning the inside of my car. It is just like a brand new car, even the smell haha. Highly recommend them!
  • JJ
    Jose San Juan
    Jan 31, 2026
    5.0
    I recently had my car repaired and had the pleasure of dealing with Felipe, who explained the repair process to me from start to finish. During the work, I also received text messages from Jennifer with updates on the status of the repair. The repair was completed within the estimated time, and I’m very satisfied with the work. I would highly recommend them. If there is one concern, it’s that an aftermarket LED headlight was installed instead of an OEM part, as the insurance only approved the aftermarket option. The headlight had recently been replaced by the dealership with an OEM part, which was very expensive ($2,200+). The aftermarket part was only $200 less than the OEM, so I believe the OEM should have been used. Felipe assured me that the headlight will be covered under the lifetime guarantee if it fails, and I’m hoping Assured will honour that guarantee over time. Thanks for a great service.
  • DS
    Doris Skrivanos
    Jan 31, 2026
    5.0
    Great and efficient service. Felipe Movilla provided excellent customer service and I was very satisfied with my car repair.
  • EI
    Elsayed Ibrahim
    Jan 2, 2026
    5.0
    Very welcoming customer care specialist. Thank you, Jen, and the entire team.
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Frequently Asked Questions About Assured Automotive

What types of automotive repair services does Assured Automotive offer?

Assured Automotive offers auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto painting, frame straightening, and paint repair.

Where is Assured Automotive located in Scarborough?

Assured Automotive is located at 20 Continental Place, Scarborough, ON, M1R 2T4, Canada.

Brand Certified Facts from Assured Automotive

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