Business Details
About
Tire ShopAuto Repair ShopBrake ShopCar Battery StoreOil Change Service Station
Our Sault Ste Marie Fountain Tire store promises to provide you quality tires and auto repair services. Our tire shop is committed to its customers and community.
Details
- DebitAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
156 reviews
5 stars
125
4 stars
16
3 stars1
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while many customers praise the friendly and helpful staff, others report poor communication and unprofessional behavior.
Service Quality
Several reviews highlight excellent service and quick turnaround times, but there are notable complaints about incomplete work and unresolved issues.
Pricing
Customers appreciate the reasonable prices and good deals on tires, although some feel that certain services are overpriced.
Efficiency
Many reviews commend the shop for its quick service, especially during busy times, while others express frustration over delays and lack of follow-up.
Trustworthiness
Some customers express confidence in the honesty and integrity of the staff, while others report feeling misled or dissatisfied with the service provided.
- RDRandal DNov 8, 20255.0Great staff, really busy place, the guys up front really helped me out on a weekend
- CGChris GiallonardoNov 7, 20252.0I dropped off a tire on Monday and was told they should be able to get to it that day. It would've been reasonable to get it back next day but I didn't hear back for several days so I went there on Friday. The only reply I got was "look how busy we are" so I suggested not telling customers same day if they can't do it. He said "or we don't take it at all" which I would've have preferred. No apology for the wait, I will not be returning.
- ALArthur LacasseSep 17, 20251.0Girl who answers phone should learn how to talk to customers.
- AAAConspiracyofRavensAug 21, 20251.0Brought my car in to get the coil springs checked, have back wheel bearings checked, have summer tires put on after that work was done, and ordering a new set of back summer tires. The only thing they did was change the tires. I then tried again to order new back tires after picking up my car, said I'd want to pay for them now, they assured me it would be better to pay when picking up the tires and then said they put in an order and that they would call me. They never put in that order. It's been weeks and I've given up on them. Now I'm stuck looking for a new garage to get all the work I'd brought my car to this one to get done because they did absolutely nothing I'd brought my car there for. If I just wanted my tires changed I'd get it done myself.
Frequently Asked Questions About Fountain Tire
When should I replace my tires?
Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly.
Common ways to measure tread include the following.
- Tread wear bars: When these are flush with the tread, it’s time to replace.
- Coin test: If too much of the coin shows, your tread is low.
- Tread depth gauge: The most accurate way to measure.
If your tread is low or you see cracks, bulges, or notice vibration, come see us.
What are some signs my vehicle is out of alignment?
It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling.
Common signs include:
- Vehicle pulls to one side
- Crooked steering wheel
- Uneven tire wear
- Loose or unstable steering
- Vibration in the steering wheel
If something feels off, we’re happy to take a look.
What’s included in the seasonal car care package?
Our seasonal car care package gets your vehicle ready for the weather ahead. It includes:
- Fresh engine oil and filter
- Chassis lubrication (as needed)
- Charging and starting system check
- Brake inspection
- Fluid top-ups
- Belt and hose inspection
- Battery test
- Tire and pressure check
- Heating/cooling system check
- Lights, wipers, and overall safety check
It’s a great way to make sure your vehicle is ready for the season.
What do the numbers on my tires mean?
The numbers on your tire’s sidewall tell you the size, load rating, and speed rating.
Example: 225/55R17 97H
- 225 – Tire width (mm)
- 55 – Height as a % of width
- R – Radial construction
- 17 – Wheel diameter (inches)
- 97 – Load rating (how much weight it can carry)
- H – Speed rating (maximum safe speed)
These numbers help us match you with the right tire.
When should I put my winter tires on?
A good rule of thumb: when you can see your breath — about 7°C and below. At that temperature, all-season tires start to harden, while winter tires stay flexible and grippy. Booking early helps you beat the rush.
What brands of tires are available at Fountain Tire in Sault Ste. Marie?
Fountain Tire offers tires from Goodyear, Cooper Tires, Dunlop, Kelly Tires, Kumho Tire, and Sailun.
What are the regular business hours for Fountain Tire?
Fountain Tire is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 12:00 PM. The store is closed on Sundays.
Is Fountain Tire wheelchair accessible?
Yes, Fountain Tire has wheelchair accessible entrances and parking.
Which services does Fountain Tire provide?
Fountain Tire offers tires for cars, SUVs, and light trucks, air conditioning service, flat tire repair, seasonal tire changeover, tire replacement, battery service, brakes, mechanical services, oil and filter change, and wheel alignment.
Does Fountain Tire offer curbside or in-store pickup?
Yes, Fountain Tire provides both curbside pickup and in-store pickup options.
Which nearby businesses can I visit after my appointment at Fountain Tire?
After your visit to Fountain Tire, you can check out nearby places like Superior Spas for spa and beauty services, Bob Dionisi & Sons Limited for flooring and home products, or the Fern Room Salon for hair and beauty treatments.
Are there any nearby services for automotive needs close to Fountain Tire?
Yes, nearby automotive-related businesses include Auto Tune Clinics for automotive repair, Action Car and Truck Accessories for vehicle parts, and Petro-Pass Truck Stop for fuel and automotive services.
What nearby businesses offer home improvement or building supplies?
Nearby options for home improvement include Lyons Timber Mart Black Rd and Dulux Paints, both offering building supplies and hardware.
Is it convenient to get financial or pharmacy services near Fountain Tire?
Yes, you can access financial services at Priddle-Luck Professional Corporation and pharmacy services at Apothecarium Pharmacy, both close to Fountain Tire.
What languages are spoken at Fountain Tire?
Fountain Tire in Sault Ste. Marie provides services in English.