Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond Hill, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Richmond Hill location today.
Location
Hours
Reviews
4.0
554 reviews
5 stars
327
4 stars
79
3 stars
41
2 stars
13
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Anothen and Ryan for their exceptional service.
Efficiency
Several reviews highlighted quick and efficient service during the rental and return process, although some customers experienced long wait times due to understaffing.
Reservation Issues
Multiple customers reported problems with vehicle availability, including receiving different cars than reserved and long waits for their rentals.
Communication Problems
Customers expressed frustration over difficulties in reaching the location by phone and lack of communication regarding reservations and vehicle readiness.
Overall Experience
While many customers had positive experiences, there were significant complaints about poor management, understaffing, and unprofessional service in certain instances.
- ANAnna N6 days ago5.0Rented from this location multiple times. Always an excellent experience. Vehicles exactly as reserved, clean, well-maintained and well-managed. Will come here for my future rental needs.
- XCxiaodao chen6 days ago1.0so slowly. bad experience. please please please.. do not not not not come here.
- JFJewels FiggzDec 29, 20255.0Great service and the reliable vehicle provided on a short notice. I had a great experience with Mohammad
- PSPooya SedghiDec 27, 20255.0I had an excellent experience with Sam. He made the entire process incredibly fast and convenient, and everything was handled smoothly from start to finish. Professional, efficient, and very helpful. Highly recommend working with him if you want a stress-free rental experience.
- TBTarah BuchananDec 27, 20255.0Thank you so much to Nick and his team for their patience and attention to going the extra mile for their customers. Nick stayed late just to make sure I could get my rental. He was polite, professional and patient even though it’s the holidays and everyone wants to be anywhere but work. Thank you Nick for reflecting the goodness of humanity in everything you do. God bless you and your team!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Richmond Hill?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Richmond Hill?
The Richmond Hill location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Richmond Hill?
Enterprise Rent-A-Car is located at 60 Industrial Rd, Richmond Hill, ON, L4C 2Y1, Canada.
Can I book a rental car online for the Richmond Hill location?
Yes, you can reserve a rental car online through their website at https://www.enterprise.ca/en/car-rental-locations/ca/on/richmond-hill-c275.html.
What payment methods are accepted at Enterprise Rent-A-Car in Richmond Hill?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer airport pick-up services in Richmond Hill?
Yes, airport pick-up service is available as part of their rental options.
Are there any nearby automotive service centers around Enterprise Rent-A-Car in Richmond Hill?
Yes, nearby automotive services include Top Gear Automotive Service, Barry's Quality Care Automotive, and Favorite Auto which can be helpful for vehicle maintenance.
What other car rental agencies are close to Enterprise Rent-A-Car in Richmond Hill?
Alamo is another car rental agency located nearby which could provide alternative rental options.
Are there any entertainment or leisure spots near Enterprise Rent-A-Car in Richmond Hill?
Yes, Richmond Hill Center offers retirement home services, a casino, and a cinema, making it an interesting spot to visit before or after your rental.
How can nearby car dealers benefit a customer renting from Enterprise Rent-A-Car in Richmond Hill?
Nearby car dealers like USA 1 Automobiles Importers and Sando Motors can assist customers interested in vehicle purchases or trade-ins alongside their rental needs.