Enterprise Rent-A-Car

4.1
337 reviews

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pickering, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pickering location today.

Location

Enterprise Rent-A-Car
1199 Kingston Rd, Pickering, ON
L1V 1B5, Canada

Hours

Reviews

4.1
337 reviews
5 stars
229
4 stars
33
3 stars
14
2 stars
7
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Pickering location consistently received praise for their friendliness, professionalism, and willingness to go above and beyond for customers.

Vehicle Quality

Customers reported that the rental vehicles were generally clean, modern, and well-maintained, contributing to a positive rental experience.

Communication Issues

Some customers experienced poor communication regarding vehicle availability and rental policies, leading to frustration and dissatisfaction.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of negative experiences, particularly regarding wait times and handling of reservations.
  • MC
    Monique Crossfield
    Jan 6, 2026
    5.0
    Christina and Tyler are so amazing and professional. I always go to that location for my rental because they make me feel like a valued client. Pickering has the best reps and the best service!
  • ST
    S Taylor
    Dec 26, 2025
    5.0
    Christine and Tyler made each of my many visits to Pickering Enterprise enjoyable experiences. Their positive energy, professionalism and accountability surpass expectations
  • JL
    Jessica Lamoureux
    Dec 24, 2025
    5.0
    Everyone at this location is amazing but I have to give a special shout out to Christina!! Her customer service is outstanding and she consistently goes above and beyond to ensure a smooth and pleasant experience. She truly makes a difference and it's been such a pleasure to work with her. Thank you!!!
  • LL
    Laurie
    Dec 12, 2025
    5.0
    It had been many years since I had rented a vehicle, and the experience at Pickering Enterprise was a marvellous one. I booked the car several weeks earlier online, and pickup time was busy (Monday morning about 10 am, the busiest, apparently). Although there was a lineup, everyone was processed in a timely manner. Communication was ongoing, with those being served, and, those already seen but waiting for a vehicle. Staff throughout were thoroughly professional, whether it was the person doing intake or introducing the vehicle in the lot. The vehicle was better than I expected - Nissan Qashqai, clean, modern and full of new (to me) gadgets and tech. I did not want to return it! After eight days, return was seamless, and that staff person was also a true professional. I cannot say enough about the staff at this location! It is evident that they all enjoy what they do and are totally invested in ensuring that the public receives outstanding service and vehicles. I will be back to this location.
  • TK
    Tomy Karakolis
    Dec 4, 2025
    1.0
    One emplyee can make the difference, This review is based on my experience at the Pickering Enterprise rental company I asked for the rental to be full of gas. The employee got upset and proceeded to go fill the vehicle, When he returned with the vehicle he passed me over to a different employee. It was clear he didn’t want to deal with me. Even though he put gas in the vehicle. It still wasn’t full. I am not sure what has happened to the full tank policy all vehicles are full when you get them and you return them full. I guess it is a shady way for enterprise to get a little extra For example, I do not know how long I would be in a rental as my vehicle was in a collision if they get the vehicle with a quarter tank I drive for a day and fill it up as I’m not sure how long I will need it. I get a call in two days That my vehicle is ready and I return the vehicle with 3/4 of a tank. I have now lost and the rental company has gained, I know this seems petty, but it is the principal. All rentals should come full and be returned full. It is the only correct way to do this Enterprise is more then welcome to reach out to me for more details

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Pickering?

Enterprise Rent-A-Car is located at 1199 Kingston Rd, Unit 7A, Pickering, ON, L1V 1B5, Canada.

What are the operating hours of Enterprise Rent-A-Car in Pickering?

Enterprise Rent-A-Car in Pickering is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.