Our Master Mechanic Peterborough store is independently owned and operated which means that we are providing a personalized service to our customers. We strive to be the only auto repair and maintenance choice for each of our clients by creating long term relationships which have been earned through consistent delivery of outstanding service quality in an environment which promotes trust, fairness and respect. It is this dedication that differentiates us from our competitors as we continually strive to deliver an outstanding customer experience to each one of our satisfied customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.