Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pembroke, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pembroke location today.
Location
Hours
Reviews
4.0
185 reviews
5 stars
119
4 stars
18
3 stars
9
2 stars
5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to accommodate needs and provide excellent service.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including last-minute cancellations and not having the reserved vehicle upon arrival.
Cleanliness and Maintenance
While some customers noted that vehicles were clean and well-maintained, others reported receiving dirty cars or vehicles needing maintenance.
Communication Issues
Customers expressed frustration over unclear communication regarding bookings, charges, and vehicle availability, leading to dissatisfaction.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent interactions while others reported significant issues with service and management.
- JMJames Munro2 days ago4.0Always the better rental option
- PDPrabhat DhandaDec 30, 20255.0Great experience ! Thankyou Ty, along with all the staff for making it a smooth rental experience!
- BDBirgit DonohueDec 13, 20255.0Very friendly and professional staff.
- RMRob MacKinnonDec 12, 20255.0Awesome experience and Matt was extremely helpful when we had to change vehicles due to cargo space. Thank you
- ABAllison BorossOct 23, 20252.0Customer service was good except for the part where they didn't explain the added insurance that you can get. I was told it was $20 but it was not mentioned that it would be a daily charge. After needing the rental for over a month because of a car accident, we were charged almost $600 unexpectedly.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Pembroke?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals to suit your needs.
What are the business hours for Enterprise Rent-A-Car in Pembroke?
The rental office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Pembroke?
You can find Enterprise Rent-A-Car at 1322 Pembroke St W, Pembroke, ON, K8A 7A2, Canada.
How can I contact Enterprise Rent-A-Car in Pembroke?
You can reach them by phone at +1 613-635-7368.
What payment methods are accepted at Enterprise Rent-A-Car in Pembroke?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Pembroke offer airport pick-up services?
Yes, airport pick-up is one of the services provided to make your rental experience convenient.
Are there other rental services nearby if I need trucks or RVs?
Nearby you can find Enterprise Truck Rental and another Enterprise Rent-A-Car location that also offers truck and RV rentals.
What recreational or fitness options are close to Enterprise Rent-A-Car in Pembroke?
KMK Judo, a martial arts club and fitness trainer, is nearby if you're interested in fitness activities.
If I'm visiting Enterprise Rent-A-Car, where can I find accommodation nearby?
Champlain Motor Inn is a nearby hotel and motel option for your stay in Pembroke.
Are there places to eat or fuel up near Enterprise Rent-A-Car in Pembroke?
Yes, Kingburger Restaurant offers dining options, and Esso Canada along with Ultramar - Car Wash provide fuel and car wash services close by.